Store Management

M Baazar; Cachar, Sivasagar, Golaghat; On-site; INR 900,000 - 1,300,000; Full time

Job summary

M Baazar in India is seeking a Store Manager to drive sales, profitability, operational excellence, and team performance in a busy value retail store. The role demands strong leadership, commercial acumen, and hands-on control of daily operations to deliver exceptional customer experiences.

You will lead a team, monitor KPIs, and coordinate with HO on promotions and launches while maintaining brand standards and store hygiene in a high-volume environment.

Qualifications

• Experience leading a high-footfall retail store.
• Proven track record of achieving sales targets.
• Strong inventory management and loss prevention knowledge.
• Excellent customer service and team development abilities.

Responsibilities

• Sales & business performance: achieve targets and drive KPIs.
• Store operations management: opening/closing, SOP compliance, hygiene.
• Team leadership & development: recruit/train staff, set targets.
• Inventory & shrinkage control: stock accuracy, audits, replenishment.
• Customer experience management: resolve escalations and build loyalty.

Skills

Leadership

People management

Sales focus

Operations discipline

Commercial awareness

Customer focus

Job description

Job Summary

The Manager will be responsible for driving sales, profitability, operational excellence, and team performance of the assigned store. The role requires strong leadership, commercial acumen, and hands-on operational control in a high-footfall value retail environment.

Key Responsibilities

1. Sales & Business Performance • Achieve monthly, quarterly, and annual sales targets. • Drive key retail KPIs • Plan and execute local sales promotion activities. • Ensure proper implementation of VM guidelines as per HO directives.


2. Store Operations Management • Oversee complete store operations including opening & closing procedures. • Ensure SOP compliance and audit readiness. • Maintain store hygiene, safety, and brand standards. • Coordinate with HO for marketing campaigns and new launches.


3. Team Leadership & Development • Recruit, train, and retain sales associates. • Conduct daily morning briefings and target allocations. • Monitor individual staff productivity and grooming standards. • Create a motivated, target-driven store culture.


4. Inventory & Shrinkage Control • Ensure accurate stock management and replenishment. • Control shrinkage, pilferage, and inventory loss. • Conduct regular stock audits and ensure stock accuracy. • Manage warehouse & floor stock effectively.


5. Customer Experience Management • Deliver excellent customer service aligned with brand values. • Handle escalations and customer grievances professionally. • Build repeat customer base and loyalty.

Key Competencies

• Strong leadership & people management skills


• Sales & target orientation


• Operational discipline


• Commercial awareness


• Customer-first mindset


• Ability to handle high-volume retail operations