Store Manager

PNG Jewellers; Indore District; On-site; INR 600,000 - 900,000; Full time

Job summary

PNG Jewellers is seeking a Branch Manager in Indore to drive store performance, lead a sales team, and uphold brand standards. The role focuses on achieving sales targets, delivering exceptional service, and ensuring smooth store operations.

You will manage stock, implement the Turn system, coordinate BTL activities, and generate MIS reports while analyzing market trends to stay competitive. Strong leadership and communication are essential in this fast-paced retail environment.

Qualifications

• Demonstrated leadership experience in retail management.
• Proven ability to drive sales and motivate teams.
• Strong communication and interpersonal skills.

Responsibilities

• Achieve branch sales targets and guide the team to meet daily objectives.
• Maintain accurate stock tally and optimize inventory levels.
• Monitor inventory turnover and implement improvement measures.
• Implement the Turn system in-store per defined processes.
• Plan and execute BTL or PR activities to boost footfall.
• Uphold exceptional service standards and customer experience.
• Prepare and submit MIS reports to area stakeholders.
• Conduct competitor and market analysis and report insights.
• Ensure strict adherence to SOP across all staff.
• Lead people management, motivate team to achieve targets.
• Conduct training sessions on product knowledge, grooming, launches.
• Handle customer data responsibly and ensure data privacy.
• Maintain store ambiance in line with brand standards.

Skills

Leadership

Sales Management

Team Management

Communication Skills

Job description

Job Description: Branch Manager will be responsible for the overall success of our branch, by meeting and exceeding sales targets, maintaining exceptional service standards and operates efficiently. BM will lead a team, manage branch operations, and uphold brand's guidelines and values. We are seeking a dedicated and results-oriented individual with strong leadership and communication skills.

• Achieve Branch Sales Targets: Develop and execute strategies to achieve branch-specific sales targets. Monitor and guide the sales team to meet and exceed sales objectives. Encourage initiatives from all employees to meet daily targets.
• Stock Management: Ensure accurate stock tally and efficient stock management to optimize inventory levels.
• Inventory Turn Monitoring: Monitor stock turns of the store and implement measures to improve inventory turnover.
• Turn System Implementation: Ensure smooth implementation of the Turn system in the store as per established processes.
• BTL Activities: Plan and execute Below-the-Line (BTL) or PR activities to increase footfall and brand visibility.
• Service Excellence: Uphold and elevate service standards to provide an exceptional customer experience.
• MIS Reporting: Regularly update and submit MIS reports to respective stake holders in a timely manner.
• Competitor and Market Analysis: Perform competitor and market analysis and submit relevant reports to the area manager.
• SOP Adherence: Ensure strict adherence to store Standard Operating Procedures (SOP) among the entire branch staff.
• People Management: Create a positive work culture and motivate employees to achieve their Sales, FPP, and BTL activities targets.
• Training and Development: Conduct internal training sessions for the sales staff, covering product knowledge, grooming, new launch schemes, and competitor analysis.
• Customer Data Management: Responsibly manage customer data, ensuring confidentiality is maintained in compliance with privacy regulations.
• Store Ambiance: Ensure the store's ambiance is maintained in line with brand standards.