Branch Manager - GL West

Bajaj Finserv Limited; Singrauli; On-site; INR 600,000 - 900,000; Full time

Job summary

Bajaj Finance Limited in Madhya Pradesh is seeking a branch manager to oversee daily branch operations and profitability. You will drive field marketing, grow the customer base, and ensure compliant gold valuation and vault safeguarding.

The role requires 4–7 years of relevant experience, with a preference for candidates holding a Bachelor's or higher degree and experience in gold loan banking or client services. This is an on-site position aimed at enhancing branch performance.

Qualifications

• 4–7 years of relevant experience.
• Bachelor's or postgraduate degree preferred.
• Prior gold loan banking or client service experience preferred.

Responsibilities

• Oversee branch operations and profitability.
• Lead field marketing to improve brand visibility.
• Plan and monitor marketing activities to maintain a healthy pipeline.
• Drive new customer acquisition and retention.
• Ensure accurate gold valuation and compliance.
• Safeguard pledged securities in the vault.
• Control NPAs through customer follow-ups.
• Hire, coach and train staff; provide performance feedback.
• Prepare branch reports and drive business growth.
• Expand gold loan and third-party product sales.

Job description

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for correct valuation maintenance of 100% process compliance at branch.

Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.