Branch Manager-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank; Sahibzada Ajit Singh Nagar; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank in Sahibzada Ajit Singh Nagar (Mohali) invites applications for a Branch Manager role. The incumbent will drive branch performance, revenue generation, and customer service standards while mentoring sales and operations teams.

Key responsibilities include achieving value, productivity, and volume targets, managing regulatory compliance, enhancing product basket sales, and ensuring high-service quality across the branch. Graduation is mandatory; PG/MBA preferred.

Qualifications

• Graduation is mandatory; PG/MBA preferred.
• Experience in team handling with banking knowledge.
• Proven branch management experience in banking.
• Strong leadership and organizational skills; target orientation.

Responsibilities

• Achieve branch objectives for value, productivity and volume metrics.
• Generate revenue through CASA, assets, and MF/LI products via bank channels.
• Mentor sales and operations teams to drive performance.
• Ensure YoY growth in fee and non-fee income products.
• Enhance service delivery standards and customer experience.
• Manage branch administration and regulatory compliance.
• Improve product sales through basket growth and cross-sell.
• Maintain quality parameters across service span and deliverables.
• Oversee branch productivity and staff morale.
• Familiarity with banking rules and regulations; meet targets.

Skills

Team handling

Banking knowledge

Leadership

Mentoring

Customer focus

Education

Graduation

PG / MBA preferred

Job description

Job Description:

• Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics.
• Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels.
• Mentor Sales & Operations’ Teams.
• Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products.
• Enhancements of Standards of Service Delivery / Customer Service.
• Manage Complete Branch Administration & Regulatory Compliance.
• Enhance Overall Product Sales by ways of Basket Growth.
• Ensuring Quality Parameters across Service Span and Other Deliverables.
• Manage Overall Productivity & Moral of Branch Personnel.
• Graduation is Mandatory, Preferred PG / MBA.
• Relevant Experience of inTeam Handling, thorough Understanding of Banking.
• Proven Branch Management Experience, as a Bank Manager or Similar Role.
• Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills.
• Familiarity with Banking Industry Rules & Regulations.
• Result Driven, Customer Focused and Ability to meet Allotted Targets.