Branch Manager-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank in Mumbai invites an experienced Branch Manager to lead daily operations, drive revenue, and ensure regulatory compliance. The role emphasizes value delivery, customer service excellence, and branch productivity through effective team management.

The ideal candidate has graduation, preferably an MBA, and a proven track record in banking with leadership capabilities. You will mentor sales and operations teams, enhance product cross-sell, and meet branch targets while upholding

Qualifications

• Graduation is mandatory; MBA would be a plus.
• Prior experience in branch leadership and sales management.
• Excellent leadership, mentoring and organizational skills.
• Strong knowledge of banking regulations.

Responsibilities

• Achieve branch objectives in value, productivity and volume.
• Drive revenue through CASA and asset products via multiple channels.
• Mentor Sales and Operations teams to improve performance.
• Ensure service quality and customer satisfaction standards.
• Manage branch administration and regulatory compliance.
• Improve product basket and cross-sell opportunities.
• Maintain high productivity and morale of branch staff.

Skills

Branch Management

Team Leadership

Sales & Channel

Customer Focus

Regulatory Compliance

Banking Knowledge

Education

Graduation mandatory

MBA preferred

Job description

• Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics.
• Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels.
• Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products.
• Enhancements of Standards of Service Delivery / Customer Service.
• Manage Complete Branch Administration & Regulatory Compliance.
• Enhance Overall Product Sales by ways of Basket Growth.
• Ensuring Quality Parameters across Service Span and Other Deliverables.
• Manage Overall Productivity & Moral of Branch Personnel.
• Graduation is Mandatory, Preferred PG / MBA.
• Relevant Experience of in Team Handling, thorough Understanding of Banking.
• Proven Branch Management Experience, as a Bank Manager or Similar Role.
• Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills.
• Familiarity with Banking Industry Rules & Regulations.
• Result Driven, Customer Focused and Ability to meet Allotted Targets.

• Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics.
• Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels.
• Mentor Sales & Operations’ Teams.
• Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products.
• Enhancements of Standards of Service Delivery / Customer Service.
• Manage Complete Branch Administration & Regulatory Compliance.
• Enhance Overall Product Sales by ways of Basket Growth.
• Ensuring Quality Parameters across Service Span and Other Deliverables.
• Manage Overall Productivity & Moral of Branch Personnel.
• Graduation is Mandatory, Preferred PG / MBA.
• Relevant Experience of in Team Handling, thorough Understanding of Banking.
• Proven Branch Management Experience, as a Bank Manager or Similar Role.
• Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills.
• Familiarity with Banking Industry Rules & Regulations.
• Result Driven, Customer Focused and Ability to meet Allotted Targets.

Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred