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Vistaar Finance invites applications for a Branch Manager in Tiruchirappalli, Tamil Nadu. The role leads daily branch operations, sanctions loans after credit checks, and monitors cash management and reconciliation processes.
You will guide CROs/ABMs, train team members, and drive productivity and profitability while ensuring customer satisfaction. The ideal candidate will oversee branch performance, analyze risks to diversify the loan portfolio, and address administrative issues to maintain
Creating a high quality portfolio: BM is responsible for both creating and maintaining a high quality portfolio.
Sanctioning loans: Once all credit checks are complete, the BM is responsible for sanctioning the loan on the system. Monitoring cash management:
BM is responsible for conducting cash reconciliation at the end of every day.
Ensuring on-time collections: Managing and monitoring branch: BM will lead a branch huddle every evening, to understand daily operations and troubleshoot problems. BM will also attend to branch administrative issues as and when they arise.
Maintaining productivity/profitability: BM will monitor profitability and performance of the branch using various productivity, efficiency and financial parameters.
Leading and training CROs and ABMs: BM will support individual Customer Relationship Officers(CRO) through their career development.
If required, he/she will also lead training programs. He will closely track the ABM and provide feedback/training to enhance the performance and help him in reaching the next level.
Ensuring low risk: Identify and analyze risks (economic, social, political, etc) related to broader loan portfolio; ensure portfolio diversification and quality across activities and Area Ensuring customer satisfaction: Ensure high level of customer satisfaction through high service quality. Coach Assistant Branch Manager in analyzing reasons behind high drop-out rates and identifying techniques to reduce drop-out problems.