Branch Manager

Supra Pacific Financial Services; Thiruvananthapuram; On-site; INR 350,000 - 520,000; Full time

Job summary

Supra Pacific Financial Services in Thiruvananthapuram manages day‑to‑day branch operations, ensuring targets are met and loan recovery tasks are executed efficiently.

The role covers cash handling, vault and documents custody, daily transaction checks, customer complaint resolution, remittance duties, license renewals, audit responses, and branch administration to maintain decorum and promote business locally.

Qualifications

Responsibilities

• Monitoring and achieving business targets of the branch.
• In charge of all branch business targets & loan recovery tasks.
• Custodian of 1st set of Keys and all documents.
• Checking of daily transactions and complete day end.
• Authentication of all Vouchers & Registers of the branch after verification.
• Control of Expenses within permitted levels.
• System entry checking and final level authorization.
• Attending to customer complaints and grievances.
• In-charge of remittance of funds and receipt of funds from HO/branches.
• To obtain all statutory licenses in time and its renewals.
• Attending to alert phone calls from the intrusion alarm hub and take actions immediately as per guidelines.
• Verify and check pledged items and check its purity.
• Attending to audit queries and rectifications.
• Maintaining customer database
• Branch administration and maintaining decorum.
• Business promotion activity & customer meeting on regular basis

Job description

• Monitoring and achieving business targets of the branch.
• In charge of all branch business targets & Loan recovery tasks.
• Custodian of 1st set of Keys and all documents.
• Checking of daily transactions and complete day end.
• Authentication of all Vouchers & Registers of the branch after verification
• Control of Expenses within permitted levels.
• System entry checking and final level authorization.
• Attending to customer complaints and grievances
• In-charge of remittance of funds and receipt of funds from HO/branches
• To obtain all statutory licenses in time and its renewals.
• Attending to alert phone calls from the intrusion alarm hub and take actions immediately as per guidelines.
• Verify and check pledged items and check its purity.
• Attending to audit queries and rectifications.
• Maintaining customer database
• Branch administration and maintaining decorum.
• Business promotion activity & customer meeting on regular basis
• Conduct morning meetings daily and cascade management circulars & instructions.Role & responsibilities