Branch Manager

Kotak Mahindra Bank Limited; Chhindwara; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Kotak Mahindra Bank Limited in India seeks a Senior Branch Manager for the Branch Banking segment. You will drive profitability, ensure regulatory compliance, and deliver superior customer service while leading a high-performing team across deposits, lending, and cross-selling initiatives.

The role demands a dynamic leader with strong sales acumen and the ability to manage day-to-day branch operations and customer engagement. Experience in guiding a multi-product mix is essential.

Qualifications

• Senior level experience in branch banking operations.
• Experience in cross-selling Mutual Funds and Insurance products recommended.
• Proven ability to drive profitability and manage a P&L for a branch.
• Strong regulatory compliance knowledge and risk awareness.

Responsibilities

• Oversee branch profitability, compliance, and customer engagement.
• Promote cross-selling of financial products to existing and new customers.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.

Skills

Sales acumen

Regulatory awareness

Team leadership

Operational excellence

Job description

Branch Manager-BRANCH BANKING-Branch Head As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service.

This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team.

• You will oversee the branch's profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Experience Level Senior Level