Branch Manager_BRANCH BANKING-Branch Head_Jammu

Kotak Mahindra Bank; Jammu district; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for its Retail Liabilities vertical in India. You will drive growth, ensure operational excellence, and deliver exceptional customer service while managing a high-performing team.

You will oversee profitability, compliance, and customer engagement, with a focus on cross-selling financial products. The role requires dynamic leadership, strong sales acumen, and keen regulatory awareness.

Qualifications

• Experience in branch management within financial services.
• Strong sales and cross-selling capabilities.
• Solid understanding of regulatory and compliance requirements.

Responsibilities

• Drive business growth and deposit pool from existing and new customers.
• Ensure high standards of customer service across all touchpoints.
• Promote cross-selling of non-deposit products such as mutual funds and insurance.
• Lead sales initiatives for mutual funds and insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure compliance with regulatory and internal guidelines.
• Foster a productive, motivated branch team environment.
• Take ownership of branch Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Customer service

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.