Branch Manager - Retail Banking

Kotak Mahindra Bank Limited; Mangaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Branch Manager for the Mangalore area to lead the Retail Liabilities vertical, drive deposit growth, and ensure superior operational and service standards.

The role requires a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team to achieve cross-selling goals and fee-based income while maintaining compliance and customer focus.

Qualifications

• Experience in branch banking operations and sales.
• Strong understanding of regulatory requirements and risk controls.
• Proven ability to lead and motivate a high-performing branch team.

Responsibilities

• Drive business growth in Retail Liabilities and deposits.
• Promote cross-selling of financial products (mutual funds and insurance).
• Lead branch profitability, control costs, and manage P&L responsibilities.

Skills

Sales leadership

Regulatory awareness

Team management

Cross-selling

Customer service

Financial product knowledge

Education

Bachelor's degree in relevant field

Job description

Branch Manager_BRANCH BANKING-Branch Head_Mangalore

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives. Experience Level Mid Level