BPO Sales Trainer

Global Services; Thane; On-site; INR 420,000 - 620,000; Full time

Job summary

Global Services in Maharashtra is seeking a dynamic BPO Sales Trainer to design and deliver training programs that elevate the sales skills of the BPO staff. The role requires strong communication and the ability to motivate learners to achieve high performance.

Responsibilities include creating training modules on sales techniques, conducting sessions for new hires and existing staff, and assessing training needs to align with business goals.

Qualifications

• Proven experience in sales training, especially in the BPO sector.
• Strong knowledge of sales techniques and methodologies.
• Excellent verbal and written communication skills.
• Ability to engage and motivate trainees.
• Experience with training needs analysis and evaluation methods.
• Familiarity with training tools and technologies.

Responsibilities

• Design and implement effective training programs focused on sales techniques, cold calling strategies, and customer engagement.
• Conduct training sessions for new hires and existing employees to improve their sales performance and product knowledge.
• Assess training needs through surveys, interviews, and observations to ensure training programs are aligned with business goals.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Collaborate with management to identify areas for improvement in sales processes and training methodologies.
• Provide ongoing support and coaching to trainees to reinforce learning and ensure successful application of skills in the workplace.

Skills

Sales training

BPO experience

Sales techniques

Communication skills

Trainee engagement

Training needs analysis

Training tools

Job description

We are seeking a dynamic BPO Sales Trainer to join our team in Maharashtra. The ideal candidate will be responsible for developing and delivering training programs that enhance the sales skills of our BPO staff. This role requires a strong understanding of the sales process, excellent communication skills, and the ability to motivate and inspire others.

Key Responsibilities

• Design and implement effective training programs focused on sales techniques, cold calling strategies, and customer engagement.
• Conduct training sessions for new hires and existing employees to improve their sales performance and product knowledge.
• Assess training needs through surveys, interviews, and observations to ensure training programs are aligned with business goals.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Collaborate with management to identify areas for improvement in sales processes and training methodologies.
• Provide ongoing support and coaching to trainees to reinforce learning and ensure successful application of skills in the workplace.

Required Skills

• Proven experience in sales training, particularly within the BPO sector.
• Strong knowledge of sales techniques and methodologies.
• Excellent verbal and written communication skills.
• Ability to engage and motivate trainees.
• Familiarity with training needs analysis and evaluation methods.
• Proficiency in using training tools and technologies.

If you are passionate about training and have a track record of success in sales, we encourage you to apply for this exciting opportunity to make a significant impact on our sales team.