BPO Sales Executive

Global Services; Thane; On-site; INR 250,000 - 450,000; Full time

Job summary

Global Services in Maharashtra, Thane invites a motivated BPO Sales Executive to drive sales and deliver top-class customer service in a fast-paced environment. You will handle inbound and outbound calls, promote our services, and maintain CRM records to support the sales process.

The role requires strong communication, teamwork, and a positive attitude, with experience in BPO sales or customer service preferred.

Qualifications

• Proven experience in BPO sales or customer service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced team environment.

Responsibilities

• Conduct inbound and outbound calls to promote services.
• Achieve sales targets and contribute to team success.
• Provide excellent customer service and resolve inquiries promptly.
• Maintain records of interactions in the CRM system.
• Collaborate with team and share best practices.
• Stay updated on product knowledge and industry trends.

Skills

Strong communication

Interpersonal skills

Teamwork

BPO sales

Inbound/outbound calls

CRM familiarity

Positive attitude

Tools

CRM software

Sales tracking tools

Job description

We are seeking a motivated and dynamic BPO Sales Executive to join our team in Maharashtra. The ideal candidate will be responsible for driving sales and providing exceptional customer service in a fast-paced BPO environment. As a BPO Sales Executive, you will engage with customers through inbound and outbound calls, promoting our services and ensuring customer satisfaction.

Key Responsibilities:

• Conduct inbound and outbound calls to potential and existing customers to promote our services.
• Achieve sales targets and contribute to the overall success of the sales team.
• Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with team members to share best practices and improve sales strategies.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Experience in BPO sales or customer service is preferred.
• Proficiency in handling inbound and outbound calls.
• Familiarity with CRM software and sales tracking tools is a plus.
• A positive attitude and a passion for sales and customer service.

Join us in delivering exceptional service and driving sales success!