BPO Executive

Cynosure Corporate Solutions; Hyderabad; On-site; INR 180,000 - 320,000; Full time

Job summary

Cynosure Corporate Solutions in Hyderabad is hiring for an entry-level sales/support executive to handle student inquiries, perform outbound calls, and convert leads. You will explain courses, fees, and benefits, while maintaining CRM records and following up with candidates to achieve targets.

Ideal for graduates or freshers with basic computer skills; prior Sales/BPO experience is a plus. Join a team focused on client satisfaction and target-driven communication in a dynamic environment.

Qualifications

• Graduates or freshers welcome to apply.
• Basic computer knowledge is required.
• Sales/BPO experience is advantageous.

Responsibilities

• Make outbound calls to leads and handle inbound inquiries.
• Explain courses, fees, and benefits clearly
• Maintain CRM and call records
• Follow up with interested candidates
• Achieve daily/weekly call and conversion targets
• Handle basic query resolution

Skills

Outbound calls

Lead conversion

CRM maintenance

Communication skills

Education

Any graduation

Tools

CRM software

Job description

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

Handle student inquiries and support lead conversion through calls and follow-ups.

Key Responsibilities:

• Make outbound calls to leads and handle inbound inquiries.
  
• Explain courses, fees, and benefits clearly
  
• Maintain CRM and call records
  
• Follow up with interested candidates
  
• Achieve daily/weekly call and conversion targets
  
• Handle basic query resolution
  

Requirements

• Any graduate / fresher
  
• Basic computer knowledge
  
• Sales/BPO experience is an added advantage