BPG Support

Sharekhan Limited; Bengaluru; In loco; INR 450.000 - 650.000; Tempo pieno

Descrizione del lavoro

Sharekhan Limited is seeking a detail-oriented professional to manage partner onboarding, activation, training, and lifecycle processes in Bengaluru. The role acts as a single point of contact for partner support and ensures governance and process compliance across the partner ecosystem.

You will drive system adoption, develop partner capabilities, handle exits and settlements, coordinate with cross-functional teams, and maintain strong stakeholder engagement while ensuring accurate

Competenze

• Graduation is mandatory.
• 1–3 years of experience in Partner Support, Operations, Relationship Management, Governance, or similar roles.
• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
• Strong communication, stakeholder management, and coordination skills.

Mansioni

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Conoscenze

Strong communication

Stakeholder management

Coordination

Formazione

Graduation (Bachelor's degree)

Strumenti

MS Office

Descrizione del lavoro

Role & responsibilities

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Preferred candidate profile

• Graduation is mandatory.
• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
• Strong communication, stakeholder management, and coordination skills.