BPG Support (Business Partner Group Support)

Sharekhan; Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

Sharekhan in Bengaluru seeks an experienced professional to manage partner onboarding, activation, training, and lifecycle processes. You will serve as the single point of contact for partner support and issue resolution, ensuring governance and audit readiness while driving system adoption and partner capability development.

You will also handle partner exits and settlements, optimize backend operations, conduct quality checks, and collaborate with cross-functional teams to maintain strong

Qualifications

• Graduation is mandatory.
• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
• Strong communication, stakeholder management, and coordination skills.

Responsibilities

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Skills

Partner support

Operations

Relationship management

Governance

Compliance

Stakeholder management

Coordination

Education

Graduation

Tools

MS Office

Job description

Role & responsibilities

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Preferred candidate profile

• Graduation is mandatory.
• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
• Strong communication, stakeholder management, and coordination skills.