BDM

Executive Car Rental Services (ECRS); Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Executive Car Rental Services (ECRS) Pune is seeking a confident female candidate for the CRM & Sales Business Development Manager role. The role focuses on acquiring new clients, managing relationships, and coordinating with internal teams to convert opportunities into business, while maintaining high standards of client communication.

The ideal candidate will have 3+ years of experience in sales/BD/CRM with excellent English skills, and will drive lead generation, client meetings, and ongoing

Qualifications

• Minimum 3 years of relevant experience in Sales / Business Development / CRM / Client Relationship Management.

Responsibilities

• Identify and research potential new clients and business opportunities.
• Generate new leads through market research, references, networking, online platforms, databases, and other sources.
• Schedule and arrange new meetings with prospective clients and attend meetings to understand requirements.
• Present company services and proposals professionally and maintain regular follow-ups to close deals.
• Coordinate with internal departments (Operations, Accounts) to fulfill client requirements and ensure smooth sales operations.

Skills

Lead generation

CRM management

Client relationship

B2B sales

Sales coordination

MS Office

Excel

English communication

Tools

CRM software

MS Office

Job description

Business Development Manager ( Female Only )

CRM & SALES BDM

Position: CRM & Sales Business Development Manager

Department: Sales & Business Development

Experience: Minimum 3 Years in Relevant / Same Industry

Location: Pune

Employment Type: Full-Time

Gender: Female

Reporting To: Sales Head / Senior Management

Joining: Immediate Joiners / Short Notice Preferred

JOB SUMMARY

We are looking for a confident, proactive, and target-oriented CRM & Sales BDM with a minimum of 3 years of relevant experience in Sales, Business Development, CRM, Client Relationship Management, and Sales Coordination.

The ideal candidate should have fluent English communication skills, excellent client-handling ability, and hands-on experience in new client acquisition, lead generation, client meetings, sales coordination, follow-ups, and existing client management.

The candidate will be responsible for developing new business opportunities, arranging client meetings, maintaining strong relationships with existing clients, and coordinating with internal teams to ensure smooth business operations and sales conversion.

KEY ROLES & RESPONSIBILITIES

1. New Client Acquisition & Business Development

• Identify and research potential new clients and business opportunities.
• Generate new leads through market research, references, networking, online platforms, databases, and other sources.
• Contact prospective clients and understand their business requirements.
• Introduce company services professionally and generate business opportunities.
• Develop and maintain a strong sales pipeline.
• Follow up with prospects and convert qualified leads into business.

2. New Client Meetings

• Search for and identify potential clients for business development.
• Schedule and arrange new meetings with prospective clients.
• Attend client meetings and understand their requirements.
• Present company services and proposals professionally.
• Maintain regular follow-up after meetings and work towards business closure.
• Build relationships with key decision-makers.

3. Existing / Old Client Coordination

• Maintain regular communication and coordination with existing clients.
• Understand client requirements, feedback, and concerns.
• Ensure timely follow-up and resolution of client queries.
• Develop long-term relationships with existing clients.
• Identify opportunities for repeat business, upselling, and cross-selling.
• Maintain accurate and updated client information in the CRM.

4. Sales Coordination

• Coordinate with internal departments for client requirements and commitments.
• Follow up on quotations, proposals, contracts, orders, and documentation.
• Coordinate with Operations, Accounts, Administration, and other departments.
• Track sales activities, pending requirements, client commitments, and follow-ups.
• Ensure timely communication between clients and internal teams.

5. Client Communication

• Communicate with clients through telephone calls, emails, meetings, and professional correspondence.
• Demonstrate fluent English speaking and writing skills.
• Handle client queries professionally and provide timely responses.
• Maintain professional communication with senior-level clients and decision-makers.
• Build trust and maintain positive client relationships.

6. Lead Generation & Market Research

• Search and identify new companies, industries, and prospective customers.
• Identify relevant decision-makers and business contacts.
• Maintain and regularly update the prospect/client database.
• Research market trends, customer requirements, and potential business opportunities.
• Continuously develop new sources for lead generation.

7. CRM & Sales Reporting

• Maintain accurate and updated CRM records.
• Update lead status, client meetings, calls, follow-ups, proposals, and conversions.
• Prepare daily, weekly, and monthly sales reports.
• Maintain sales pipeline and opportunity tracking.
• Provide regular business development updates to the Sales Head / Management.

REQUIRED SKILLS & EXPERIENCE

• Minimum 3 years of relevant experience in Sales / Business Development / CRM / Client Relationship Management.
• Experience in new client acquisition and B2B sales.
• Excellent and fluent English communication skills.
• Strong client-handling and relationship-management skills.
• Experience in arranging and attending client meetings.
• Strong lead-generation, follow-up, negotiation, and conversion skills.
• Sales coordination and CRM management experience.
• Good knowledge of MS Office, Excel, and CRM software.
• Strong presentation and interpersonal skills.
• Confident, professional, proactive, and target-oriented personality.

KEY PERFORMANCE AREAS (KPIs)

• New client acquisition.
• Qualified leads generated.
• New client meetings arranged.
• Sales pipeline development.
• Lead-to-business conversion.
• Existing client relationship and retention.
• Repeat business / upselling opportunities.
• Timely follow-up and closure.
• CRM data accuracy.
• Achievement of assigned sales targets.

CANDIDATE PROFILE

The ideal candidate should be a confident, well-presented, and professional female candidate with strong English communication, client handling, sales, business development, CRM, and coordination skills.

The candidate should be comfortable with calling new clients, searching for new business opportunities, arranging client meetings, meeting clients personally, following up with prospects, coordinating with existing clients, and developing long-term business relationships.

Relevant / Same Industry Experience: Minimum 3 Years

Immediate Joiners / Short Notice Candidates Preferred.