BDA-International Sales

BigShip Technologies Pvt. Ltd; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

BigShip Technologies Pvt. Ltd is seeking a Business Development Associate (BDA) located in Dadri, Uttar Pradesh, to proactively reach out to potential customers globally through tele-sales. With responsibilities including generating sales leads, pitching products, and maintaining strong client relationships, the ideal candidate will possess excellent communication skills, results-oriented mindset, and a proven track record in tele-sales. The role emphasizes customer relationship management and market research, requiring familiarity with CRM systems.

Qualifications

• Proven experience in international Tele sales or a similar role.
• Excellent verbal communication and active listening skills.
• Ability to build rapport quickly and establish strong customer relationships.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Familiarity with CRM systems and sales tracking tools.
• Strong organizational and time management skills.
• Excellent negotiation skills.

Responsibilities

• Initiate outbound calls to prospective customers in international markets.
• Articulate product features and benefits to generate interest.
• Maintain a pipeline of qualified leads for follow-up and conversion.
• Present products or services addressing customer needs.
• Build and maintain strong relationships with clients.
• Stay informed about industry trends and competitor activities.

Skills

Excellent verbal communication

Active listening skills

Proven experience in international Tele sales

Ability to build rapport quickly

Results-oriented

Familiarity with CRM systems

Strong organizational skills

Excellent negotiation skills

Job description

As a BDA, you will be responsible for proactively reaching out to potential customers across global markets through telephone communications. Your primary goal will be to generate sales leads, pitch products or services, and secure deals. This role requires a dynamic individual with strong communication skills, a persuasive demeanor, and a results-oriented mindset.

Key Responsibilities:

1. Outbound Calling:

• Initiate outbound calls to prospective customers in international markets.
• Clearly articulate product features, benefits, and pricing to generate interest.
• Understand the logistics and supply chain
• Structured Sales Approach
• Identify and qualify potential leads through effective questioning and active listening.
• Maintain a pipeline of qualified leads for follow-up and conversion.
• Maintain Database for business review
• Pass over domestic leads to cross functional team

3. Product/Service Presentation:

• Present products or services to potential customers, addressing their needs and concerns.
• Clearance Process and International Network
• Customize sales pitches based on customer requirements.
• Effectively close sales and achieve monthly/quarterly sales targets.
• Achieve FTB (First Time Buyer) and Retention targets
• Overcome objections and negotiate terms to secure deals.

5. Customer Relationship Management:

• Build and maintain strong relationships with clients to foster repeat business.
• Provide excellent customer service and address post-sale inquiries.
• Understand Pain Area of Customer

6. Market Research:

• Stay informed about industry trends, competitor activities, and market conditions.
• Share market insights with the sales and marketing teams.
• Maintain accurate and up-to-date records of sales activities.
• Provide regular reports on sales performance and achievements.

8. Any other task as assigned

Qualifications and Skills:

• Proven experience in international Tele sales or a similar role.
• Excellent verbal communication and active listening skills.
• Ability to build rapport quickly and establish strong customer relationships.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Familiarity with CRM systems and sales tracking tools.
• Strong organizational and time management skills.
• Excellent Negotiation Skills using chat gap and ice breaker