Business Development Executive

Pacific Groups; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Pacific Groups in Mumbai seeks an experienced inside sales professional to drive telecalling and lead generation for USA prospects. You will build a qualified pipeline, manage all client interactions in CRM, and deliver regular performance reports to management.

The role emphasizes data-driven decision making, collaboration with Sales and Marketing, and meeting weekly and monthly lead/conversion targets in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Marketing or related field.
• 3–5 years of inside sales/telecalling experience; international exposure preferred.
• Proficiency with CRM data entry and reporting.

Responsibilities

• Make outbound calls to USA-based prospects using assigned database.
• Generate qualified leads and maintain a healthy pipeline.
• Manage all interactions, follow-ups, and CRM updates.
• Analyze lead data to identify trends and optimize outreach strategy.
• Maintain accurate records of activities, conversions and targets.
• Prepare regular performance and lead reports for management review.
• Collaborate with internal teams for proper handover of leads.
• Achieve weekly and monthly goals for leads and conversions.

Skills

B2B sales

Lead generation

CRM platforms

Sales analytics

Verbal communication

International engagement

Sales metrics

Data accuracy

Education

Bachelor's degree in Business/Marketing

Tools

Salesforce

Zoho CRM

Job description

Desired Skills

• Understanding of B2B Sales and Lead Generation processes
• Familiarity with CRM platforms (Salesforce, or Zoho CRM)
• Strong data analysis and reporting mindset
• Excellent verbal communication skills (neutral or American accent preferred)
• Understanding of international customer engagement
• Knowledge of sales metrics, pipeline tracking, and data accuracy
• Target-oriented and proactive in driving performance
• Strong organizational and documentation skills

Job Description

Core Focus

Telecalling and lead generation for USA-based prospects to create qualified business opportunities for the Sales Team.

Responsibilities

• Conduct outbound calls to potential USA clients using an assigned database
• Generate qualified leads and maintain a healthy lead pipeline
• Manage all interactions, follow-ups, and updates through CRM tools
• Analyze lead data to identify trends and optimize outreach strategy
• Maintain accurate and up-to-date records of activities, conversions, and targets
• Prepare regular performance and lead reports for management review
• Collaborate with internal teams to ensure proper handover and alignment on leads
• Achieve weekly and monthly goals related to leads and conversion metrics

Strategy Level Tasks

• Work closely with the Sales and Marketing teams to refine lead generation strategy
• Gather insights from CRM data to improve campaign effectiveness
• Identify opportunities to enhance data quality and lead scoring accuracy
• Contribute to process improvements for customer outreach efficiency
• Support the marketing manager to
• Increase overall qualified lead volume for the USA market
• Improve CRM utilization and reporting consistency
• Enhance sales conversion rates through stronger pre-qualified leads
• Provide data-driven insights for performance tracking and strategy refinement

Qualification

• Bachelor’s degree in Business, Marketing, or any related discipline
• 3-5 years of experience in inside sales, telecalling, or business development (international experience preferred)

Language Proficiency (If Any)

• English (Fluent; American/Neutral accent preferred)

Behavioral Competencies (ASK Framework)

• Analytical and data-driven mindset
• Strong planning and organizational skills
• Goal-focused and self-motivated
• Ability to manage multiple tasks and maintain accuracy
• Experience working independently in a fast-paced, target-oriented environment
• Excellent interpersonal and team collaboration skills