BCSDM - Retail Banking Operation

Jana Small Finance Bank; Jalgaon, Ahmednagar; On-site; INR 360,000 - 600,000; Full time

Job summary

Jana Small Finance Bank invites applications for a BCSDM - Retail Banking operations role in Kopargaon and Chopda MH zone locations. Immediate joiners preferred, with 30–45 days to join.

You will handle cash and non-cash transactions, provide customer service, support branch operations, assist with loan processing, and promote banking products while ensuring compliance and accuracy.

This position offers frontline exposure in regional branches with growth opportunities within retail banking.

Qualifications

• Prior experience in retail banking operations.
• Excellent communication and customer service.
• Attention to detail and accuracy.
• Willingness to work in Kopargaon/Chopda MH zones.

Responsibilities

• Transaction handling: Performing daily cash and non-cash banking transactions with speed and accuracy.
• Customer service: Providing banking information, resolving queries promptly, and fostering loyalty.
• Operational support: Assisting with branch operations, including loan processing and report verification.
• Sales & cross-selling: Identifying opportunities to promote and cross-sell banking products and services.
• Compliance & accuracy: Maintaining high standards of accuracy and ensuring compliance with banking procedures.

Skills

Cash handling

Customer service

Branch operations

Sales / Cross-selling

Compliance

Job description

We are looking for suitable candidates for BCSDM - Retail Banking operation role for Kopargaon and Chopda MH zone location. Immediate joiners, 30 to 45days preferred.

Salary up to 6 LPA upto.

• Transaction Handling: Performing daily cash and non-cash banking transactions with speed and accuracy.
• Customer Service: Providing general banking information, resolving customer queries promptly, and ensuring a positive, professional experience to foster loyalty. and Manage the Branch Audit.
• Operational Support: Assisting with branch operations, which may include tasks related to gold loan processing, disbursement processes, and verifying loan reports.
• Sales & Cross-selling: Identifying opportunities to promote and cross-sell other banking products and services.
• Compliance & Accuracy: Maintaining high standards of accuracy in all processes and ensuring compliance with banking procedures