B2B Inside Sales Expert - Digital Marketing

Digifills; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

DigiFills Pvt Ltd, a fast-growing digital marketing agency in Chennai, seeks a B2B Inside Sales Expert to drive lead conversion, reactivate past clients, and grow revenue through upsell and cross-sell opportunities. You will manage the full sales cycle from inbound inquiries to contract closing and payment collection.

You will engage with business owners and decision-makers, leveraging a high-value client database, and collaborate with the founder to understand Local SEO and Google Ads

Qualifications

• 5 years in B2B Inside Sales, Client Servicing, or Account Management.
• Experience in a digital marketing agency is a major plus.
• Excellent communication in English and Tamil.

Responsibilities

• Inbound lead management: contact and qualify new leads from website, ads, and social channels.
• Reactivate and retain unrenewed clients with refreshed marketing plans.
• Identify upsell/cross-sell opportunities within existing client base (Local SEO, Google Ads, Content Strategy).
• Strategic prospecting: outbound calls to local businesses to improve online presence.
• Own end-to-end sales: outreach, scheduling, proposals, closing, and initial payment collection.
• Maintain CRM accuracy in Zoho Bigin to prevent any lost leads.

Skills

B2B Inside Sales

Client Servicing

Account Management

English

Tamil

CRM Discipline

Targets & Incentives

Zoho Bigin

Education

MBA (Marketing)

B.Com/BBA

Tools

Zoho Bigin

Job description

B2B Inside Sales Expert - Digital Marketing (Lead Gen & Client Retention)

Job Description

About the Role:

DigiFills Pvt Ltd is a fast-growing digital marketing agency based in Chennai with a portfolio of 700+ successful client projects. We are looking for a B2B Inside Sales Expert who thrives on communication, strategy, and results. You will not just be making calls; you will be the face of our agency, responsible for reviving past client relationships, converting new inbound inquiries, and managing the sales pipeline from start to finish.

Key Responsibilities:

• Inbound Lead Management: Promptly contact and qualify new leads generated from our website, ads, and social channels.
• Reactivation & Retention: Systematically reach out to unrenewed clients, understand their business needs, and present refreshed marketing plans to bring them back on board.
• Upsell & Cross-Sell: Identify opportunities within our existing 700+ client base to introduce new services (Local SEO, Google Ads, Content Strategy) that add value to their business.
• Strategic Prospecting: Conduct targeted outbound calls to local businesses by identifying gaps in their current online presence (Google Business Profile, SEO, etc.).
• End-to-End Sales: Own the full sales cyclefrom initial outreach and appointment scheduling to proposal follow-ups, contract closing, and initial payment collection.
• CRM Discipline: Maintain accurate and up-to-date lead stages in our CRM (Zoho Bigin) to ensure zero leads fall through the cracks.

What We Are Looking For:

• Experience: 05 years in B2B Inside Sales, Client Servicing, or Account Management (Digital Marketing agency experience is a major plus).
• Communication: Exceptional command of English and Tamil. You must be able to speak confidently with business owners and decision-makers.
• Results-Oriented: You aren't just looking for a "desk job"you are driven by meeting targets, closing deals, and earning performance incentives.
• Process-Driven: A highly organized person who treats CRM updates as a non-negotiable part of the job.
• Education: MBA (Marketing) or B.Com/BBA graduates with a strong flair for business communication.

Why Join DigiFills?

• High-Value Database: You will have access to a massive database of past and present clients, making your sales efforts more effective than starting from zero.
• Performance-Based Earning: We offer a competitive base salary + a transparent incentive structure for renewals, upsells, and new client acquisitions. Your income is directly tied to your success.
• Professional Growth: You will work directly with the founder and learn the intricacies of Local SEO, Google Ads, and agency operations.

Location:

Valasaravakkam, Chennai (On-site role)

Employee Testimonials:

https://youtu.be/LRjksjDC-i0?si=LIjx_eekfvYNXhW8

https://youtu.be/26a6hwoWHBo?si=ZxZnxoKStfFkdlQu

Client Testimonials:

https://youtu.be/XAVOuSkB_Wc?si=rp8iYx9aCdQKxhCT