AWS Production Support Software Engineer - INF 8-15 yrs

Infosys; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Infosys in Hyderabad seeks an AWS Production Support Engineer to manage live production systems, incident response, and troubleshooting. You will work with AWS, Java, Spring Boot and APIs in production environments.

You will handle L2/L3 incidents, perform RCA, coordinate fixes with development teams, monitor apps with Splunk or Kibana, and support deployments to maintain uptime and performance.

Qualifications

• Hands-on experience with AWS-based production systems.
• Experience in incident management and troubleshooting in live environments.
• Familiarity with Java, Spring Boot and REST APIs.

Responsibilities

• Provide L2/L3 production support for AWS-based applications.
• Handle production incidents, bug fixes, and application issues.
• Perform Root Cause Analysis (RCA) and implement fixes.
• Monitor applications and systems using Splunk, Kibana, and similar tools.
• Work on deployment support and release activities.
• Collaborate with development teams for permanent fixes.

Skills

AWS

Java

Spring Boot

APIs

Production environments

Incident management

Tools

Splunk

Kibana

Job description

Job Summary

We are looking for a aws Production Support Engineer with strong experience in handling live production systems, incident management, and troubleshooting. The ideal candidate should have hands‑on experience with aws ,Java, Spring Boot, APIs, and production environments.

Key Responsibilities

• Provide L2/L3 production support for aws‑based applications
• Handle production incidents, bug fixes, and application issues
• Perform Root Cause Analysis (RCA) and implement fixes
• Monitor applications and systems using tools (Splunk, Kibana, etc.)
• Work on deployment support and release activities
• Collaborate with development teams for permanent fixes
• Ensure application stability, performance, and uptime