JAVA Production Support- INF( 8-15 yrs)

Infosys; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Infosys in Hyderabad is seeking a Java Production Support Engineer to manage live production systems, incident handling, and troubleshooting. The role emphasizes hands-on work with Java, Spring Boot, APIs, and production environments.

The candidate will provide L2/L3 support, perform RCA, monitor systems with Splunk and Kibana, and assist with deployments and releases to ensure uptime and stability.

Qualifications

• Hands-on experience in L2/L3 production support
• Strong debugging and troubleshooting skills
• Familiarity with production incident handling and RCA processes

Responsibilities

• Provide L2/L3 production support for Java-based applications
• Handle production incidents, bug fixes, and application issues
• Perform Root Cause Analysis (RCA) and implement fixes
• Monitor applications and systems using Splunk, Kibana, and other tools
• Work on deployment support and release activities
• Collaborate with development teams for permanent fixes
• Ensure application stability, performance, and uptime

Skills

Java

Spring Boot

APIs

Troubleshooting

Incident management

Tools

Splunk

Kibana

Job description

Job Summary

We are looking for a Java Production Support Engineer with strong experience in handling live production systems, incident management, and troubleshooting. The ideal candidate should have hands-on experience with Java, Spring Boot, APIs, and production environments.

Key Responsibilities

• Provide L2/L3 production support for Java-based applications
• Handle production incidents, bug fixes, and application issues
• Perform Root Cause Analysis (RCA) and implement fixes
• Monitor applications and systems using tools (Splunk, Kibana, etc.)
• Work on deployment support and release activities
• Collaborate with development teams for permanent fixes
• Ensure application stability, performance, and uptime