Java Production support Engineer

Infosys; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Infosys is seeking a Java Production Support Engineer in Hyderabad, India. The ideal candidate will have strong experience in handling live production systems, incident management, and troubleshooting. Responsibilities include providing L2/L3 support for Java applications, monitoring performance, and collaborating with development teams. Required skills include expertise in Java, Spring Boot, REST APIs, and databases. Familiarity with log monitoring tools is also essential. Cloud exposure and experience with CI/CD tools are advantageous.

Qualifications

• Strong experience in Java / J2EE required.
• Hands-on experience in Spring Boot / Microservices needed.
• Good knowledge of REST APIs essential.
• Experience in production support and incident management is a must.
• Understanding of SQL/databases (Oracle, MySQL) necessary.
• Exposure to Unix/Linux commands is preferred.
• Familiarity with log monitoring tools such as Splunk or Kibana required.

Responsibilities

• Provide L2/L3 production support for Java-based applications.
• Handle production incidents, bug fixes, and application issues.
• Perform Root Cause Analysis (RCA) and implement fixes.
• Monitor applications and systems using tools.
• Work on deployment support and release activities.
• Collaborate with development teams for permanent fixes.
• Ensure application stability, performance, and uptime.

Skills

Java / J2EE

Spring Boot / Microservices

REST APIs

Production support / incident management

SQL / databases

Unix/Linux commands

Log monitoring tools (e.g., Splunk, Kibana)

Tools

Jenkins

Git

Cloud platforms (AWS, Azure)

CI/CD tools

Job description

Job Summary

We are looking for a Java Production Support Engineer with strong experience in handling live production systems, incident management, and troubleshooting. The ideal candidate should have hands‑on experience with Java, Spring Boot, APIs, and production environments.

Key Responsibilities

• Provide L2/L3 production support for Java-based applications
• Handle production incidents, bug fixes, and application issues
• Perform Root Cause Analysis (RCA) and implement fixes
• Monitor applications and systems using tools (Splunk, Kibana, etc.)
• Work on deployment support and release activities
• Collaborate with development teams for permanent fixes
• Ensure application stability, performance, and uptime

Required Skills

• Strong experience in Java / J2EE
• Hands‑on experience in Spring Boot / Microservices
• Good knowledge of REST APIs
• Experience in production support / incident management
• Understanding of SQL / databases (Oracle, MySQL, etc.)
• Exposure to Unix/Linux commands
• Familiarity with log monitoring tools (Splunk / Kibana / Dynatrate

Good to Have

• Experience with Angular or React
• Exposure to CI/CD tools (Jenkins, Git)
• Cloud exposure (AWS / Azure)
• ITIL or ticketing tools (ServiceNow, JIRA)