Our Administrative Assistants provide high-quality, proactive administrative support within a fast-paced, team-oriented environment. This role partners closely with business leaders, firm executives and assistant colleagues to ensure seamless calendar management, meeting coordination, travel logistics, and day-to-day operational support, while exercising sound judgment, discretion, and professionalism at all times. Coverage needs may evolve based on business priorities and location.
Role & Responsibilities:
- Full diary management; schedule meetings, receive and accommodate meeting requests, facilitate audio/visual requirements including multiple Zoom IDs and book meeting rooms as required
- Awareness of senior manager priorities and workload, adapting level of support accordingly
- Travel arrangements; book flights and accommodation, prepare full trip itineraries, arrange/apply for visas, submit pre-trip approvals
- Expense management; process travel and expense claims through Concur
- Incoming call management and phone coverage when required
- Assist with preparation of presentations and/or other documentation for meetings
- Completion of weekly timesheets
Provide administrative support to the broader division, including:
- On-floor support for new joiners and transfers into the division; account set up, desk and locker allocation, corporate directory profile update, reporting line update, provision of access to the office space
- Org tree maintenance for the division in Role Management System; identity event processing, manager role allocations and general maintenance
- Point of contact for visitors; provision access to the office, register their details, book conference rooms and catering, organize materials
- Reconciliation of weekly timesheets and time entry adjustments
- Space management; maintain desk and locker allocations, monitor capacity and escalating as required, organizational support of divisional moves
- Resolution of any IT issues with the helpdesk
- Resolution of any on-floor issues with the facilities team
- Ad-hoc ordering of occupational health equipment and supplies
- Contingent worker population management including onboarding, extension of end dates, assignment updates
- Point of contact for any ad-hoc queries, escalating as requiring
- Coordination with other global divisional admins to ensure seamless support
- General administrative duties such as photocopying, filing, archiving, coordination of couriers, distribution of mail etc.
Skills & Experience required:
- Prior experience as an Executive Assistant
- Solid organizational skills - ability to multi-task and prioritize effectively
- Strong attention to detail
- Excellent interpersonal skills and teamwork; ability and willingness to work collaboratively amongst assistant team both locally and globally.
- Ability to communicate clearly, concisely and confidently
- Ability to take initiative, follow up where necessary without prompting and seek clarification when needed
- Discretion; ability to handle sensitive matters confidentially at all times
- Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
- Able to prioritize a variety of time-sense tasks