Automobile Service Advisor

Spinny; Siliguri; Presencial; INR 300 000 - 420 000; Tempo integral

Resumo da oferta

Spinny in India seeks a Service Advisor to deliver exceptional customer service for vehicle servicing. You will greet customers, assess needs, prepare estimates, and create work orders while coordinating with technicians.

You’ll schedule appointments, manage parts inventory, prepare invoices, and follow up to ensure satisfaction and repeat business. Strong communication and client relationship skills, plus experience in automotive or customer service, are required.

Qualificações

• Bachelor's degree in mechanical or related field is preferred.
• Strong communication and client relationship abilities required.
• Experience in automotive service or customer service is desirable.
• Ability to greet customers, assess needs, and provide accurate service estimates.

Responsabilidades

• Greet customers, assess vehicle service needs, and provide service estimates.
• Create work orders and ensure smooth communication between customers and technicians.
• Schedule service appointments and manage service calendars.
• Oversee parts inventory and assist in sourcing required parts.
• Prepare invoices, explain charges, and process payments.
• Follow up with customers to ensure satisfaction and future service needs.

Conhecimentos

Client relationships

Communication skills

Customer service

Automotive service

Formação académica

Bachelor's degree in mechanical or related field

Descrição da oferta de emprego

About the Role

Service Advisor is responsible for providing excellent customer service by assisting with vehicle service Deeds, managing work orders, coordinating with service technicians, and ensuring timely, high-quality service delivery.

Roles and responsibilities:

• Greet customers, assess vehicle service needs, and provide service estimates.


• Create work orders and ensure smooth communication between customers and technicians.


• Schedule service appointments and manage service calendars.


• Oversee parts inventory and assist in sourcing required parts.

- Prepare invoices, explain charges, and process payments.

• Follow up with customers to ensure satisfaction and future service needs.

Skills:

Bachelor's degree in mechanical or related field

Ability to build and maintain client relationships.

Strong communication skills.

Previous experience in automotive service or customer service