Service Advisor

MM Motors Mahindra; Chennai; On-site; INR 300,000 - 540,000; Full time

Job summary

MM Motors Mahindra in Chennai seeks a Service Advisor to deliver outstanding customer service, advise on vehicle maintenance and repair, and coordinate service visits with technicians.

You will maintain service history records, identify upsell opportunities, and help shape service strategies to boost customer loyalty.

Qualifications

Responsibilities

• Provide exceptional customer service and ensure customer satisfaction.
• Advise on vehicle maintenance and repair services.
• Develop and implement effective service strategies to increase customer loyalty.
• Collaborate with technicians to diagnose and resolve complex issues.
• Maintain accurate records of customer interactions and service history.
• Identify opportunities to upsell and cross-sell services to customers.

Job description

• Provide exceptional customer service and ensure customer satisfaction.
• Advise on vehicle maintenance and repair services.
• Develop and implement effective service strategies to increase customer loyalty.
• Collaborate with technicians to diagnose and resolve complex issues.
• Maintain accurate records of customer interactions and service history.
• Identify opportunities to upsell and cross-sell services to customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.