Associate Training Coordinator -I

NIIT Limited; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

NIIT Limited invites applications for the Associate Training Coordinator – Managed Services. This role supports end-to-end training administration for global clients, coordinating logistics, learner communications, and LMS activities to ensure smooth training delivery across regions.

The ideal candidate is a fresher with a bachelor's degree, proficient in Microsoft Excel, and capable of generating routine reports.

Qualifications

• Bachelor's degree required.
• Fresher candidates welcome.

Responsibilities

• Assist customers with Training Administration issues via E-mail.
• Provide resolutions and scheduling options.
• Gather additional information about reported issues.
• Perform detailed case analysis and document the case in the system and generate ticket.
• Generate daily/weekly reports for the customer on Microsoft Excel.

Skills

Training administration

LMS

Microsoft Excel

Customer service

Education

Bachelor's degree

Tools

Ticketing system

Job description

Job Description:

Job Summary

Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

About NIIT MTS

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Overview

The Associate Training Coordinator – Managed Services supports end-to-end training administration for global clients by coordinating logistics, managing learner communications, and handling LMS activities to ensure smooth training delivery across regions.

Roles and Responsibilities

• Assist the customers with the Training Administration issue via E-mail
• Provide the customer with resolutions / Training scheduling options
• Gather additional information about reported issues
• Perform detailed case analysis and document the case in the system and generate ticket
• Generate daily / weekly reports for the customer on Microsoft Excel

Educational Qualification

• Bachelors degree required

Experience

• Fresher

Requirements: