TRAINING COORDINATOR

NIIT; Gurugram District; On-site; INR 300,000 - 460,000; Full time

Benefits offered by this job

Night shift allowance

Job summary

NIIT is hiring for a Training Administration role to support enterprise clients across EMEA, NAM and APAC with 24x5 coverage. The role involves handling training issues via email, offering scheduling options, collecting issue details, and logging cases with clear documentation.

Applicants should be graduates or B.Tech in eligible streams, with night shift allowances and strong written and spoken English. Proficiency with computers and MS Excel is essential for daily reporting and LMS activities.

Qualifications

• Graduates can apply in specified streams (arts/science/commerce).
• B.Tech in Mech or Biotech also eligible.
• Distance MBA/PGDM accepted; BE/MCA not eligible.
• Strong written and verbal communication required.

Responsibilities

• Provide 24x5 Training Administration support to top companies in EMEA, NAM & APAC.
• Assist customers with Training Administration issues via email.
• Offer resolutions and scheduling options for trainings.
• Gather additional information about reported issues.
• Perform detailed case analysis and create tickets in the system.
• Generate daily/weekly reports for customers in Microsoft Excel.
• Carry out Training Management activities on the Learning Management System.

Skills

Excellent written & verbal comms

Microsoft Excel

Computer literacy

Education

Graduates (B.A./B.Com./BBA/BHM/B.Sc./BCA)

B.Tech (Mech/Biotech) eligible

Distance P.G eligible; BE/MCA not eligible; PGDM eligible

Job description

Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Job Summary

Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link for our website: About NIIT MTS

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Responsibilities

• The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
• Assist the customers with the Training Administration issue/E-mail
• Provide the customer with resolutions / Training scheduling options
• Gather additional information about reported issue
• Perform detailed case analysis and document the case in the system and generate ticket
• Generate daily / weekly reports for the customer on Microsoft Excel
• Perform Training Management activities on the Learning Management Systems.

Educational Qualification

• Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
• Distance P.G can apply , BE /MCA are not eligible, PGDM can apply
• Working knowledge of computers, In Night shifts Night Allowances will be provided.
• Excellent Written & Verbal communication skills.

Experience

0 to 2 Years