Associate Relationship Manager-HL

IDFC FIRST Bank; Adilabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

IDFC FIRST Bank in Telangana seeks an Associate Relationship Manager for Home Loans/Loan Against Property in Rural Banking. You will build relationships, service leads, and drive product sales while guiding customers through sanction and disbursement processes. A candidate with 0–2 years in NBFCs/banking is preferred.

The role emphasizes local market outreach, customer retention, and collaboration with builders and business communities to grow the loan book.

Qualifications

• Graduation in listed fields (BA/BCom/BBA/BSc/BTech/BE) is required.
• Experience: 0 to 2 years in NBFCs/banking.

Responsibilities

• Identify new markets and attract customers through local activities.
• Service leads referred by sales/front or other channels.
• Deliver high-quality client service and maintain retention.
• Achieve individual targets for income generation and sales.
• Assist customers through sanction and disbursement processes.
• Support collections to recover EMIs if default occurs.
• Build market relationships with builders, business communities, and new channels.

Skills

Lead generation

Client relationship management

Sales targets

Communication skills

Education

Graduation in BA/BCom/BBA/BSc/BTech/BE

Job description

Job Requirements

Job Requirements

Job Requirements

Role/Job Title: Associate Relationship Manager-Home loan / Loan against property

Function/Department: Rural Banking

Job Purpose

To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

Roles & Responsibilities

• Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.
• To service, the leads referred by sales front/cross/selling or other channels.
• To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.
• Achieve agreed individual performance targets for income generation, product sales and new client growth targets.
• Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement.
• Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default.
• Building the relationship in the Market by meeting the Local Builders, Business communities and new channels.

Education Qualification

Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.

Experience: 0 to 2 Years in NBFCs/Banking.