Associate Relationship Manager - Affordable LAP

IDFC FIRST Bank; Visakhapatnam; On-site; INR 300,000 - 420,000; Full time

Job summary

IDFC FIRST Bank in Visakhapatnam seeks an Associate Relationship Manager for Home Loans and Loan Against Property. You will identify new markets, service leads and deliver high-quality client service while driving product sales.

The role requires guiding customers through the sanction and disbursement process, maintaining relationships with builders and business communities, and meeting income and growth targets in rural banking.

Qualifications

• Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.

Responsibilities

• Identify new markets and attract customers through local activities.
• Service leads referred by sales front or other channels.
• Deliver high-quality client service and nurture relationships to boost sales and growth.
• Achieve agreed income, product sales and new client growth targets.
• Guide customers through sanction and disbursement processes from start to finish.
• Assist with collections to recover EMI defaults when needed.
• Build market presence by engaging local builders and business communities.

Education

Graduation

Job description

Job Requirements

Role/Job Title: Associate Relationship Manager-Home loan / Loan against property

Function/Department: Rural Banking

Job Purpose:

To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

Roles & Responsibilities:

• Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.
• To service, the leads referred by sales front/cross/selling or other channels.
• To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.
• Achieve agreed individual performance targets for income generation, product sales and new client growth targets.
• Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement.
• Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default.
• Building the relationship in the Market by meeting the Local Builders, Business communities and new channels.

Education Qualification:

Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.

Experience: 0 to 2 Years in NBFCs/Banking.