Associate Product Manager

Refrens Internet Pvt. Ltd.; Surat; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary and benefits

Fast feedback loop

Professional growth opportunities

Dynamic startup environment

Job summary

A technology company in Surat is seeking an experienced Associate Product Manager to help enhance their CRM software. The successful candidate will engage with clients, conduct market research, and work alongside the engineering team to improve product features. A bachelor's degree and at least 1 year of relevant experience in product management or business analysis is required. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• Minimum 1 year of experience in product management or business analysis, preferably in SaaS.
• Strong communication, research, and analytical skills.
• Strong communication, research, and analytical skills to interact with clients and teams.

Responsibilities

• Conduct in-depth research on client needs and market trends.
• Engage directly with clients to gather feedback on CRM performance.
• Communicate client feedback to sales and product teams.
• Assist in defining CRM specifications and track post-launch performance.
• Coordinate across teams from ideation to product release.

Skills

CRM Software

SaaS software

Communication

Education

Bachelor’s degree in Business, Computer Science, or related field

Job description

# Associate Product ManagerAbout the jobLocation SuratJob Type Full TimeTotal Openings 3Total Experience (Years) 3-5 yearsJob posted on Monday, October 13, 2025Must have skillCRM SoftwareSaas softwareGood to have skillCommunicationJob Description**Job Overview:** Refrens is seeking an Associate Product Manager to join our team and assist in the development and enhancement of our CRM software. You will work closely with clients, understand their unique needs, provide insights to the sales team, and collaborate with the engineering team to deliver key improvements to our CRM offering. This is a unique opportunity to have a direct impact on a product that supports businesses in managing their customer relationships and sales processes effectively.**Key Responsibilities:*** **Research & Insights:** Conduct in-depth research on client needs, market trends, and competitor CRM products to inform feature development and product positioning.* **Client Interaction:** Engage directly with clients to gather feedback on CRM performance, identify pain points, and understand their evolving business requirements.* **Collaboration:** Communicate client feedback to both the sales and product teams, supporting the development and refinement of CRM features. Ensure smooth coordination across teams from ideation to product release.* **Product Support:** Assist in defining CRM product specifications, track product performance post-launch, and work closely with the product team to iterate based on user feedback and market demands.**Qualifications:*** Bachelor’s degree in Business, Computer Science, or a related field.* Minimum 1 year of experience in product management or business analysis (experience in SaaS, especially CRM software, is a plus).* Strong communication, research, and analytical skills to effectively interact with clients and internal teams.Company Perks**What We Offer:*** Competitive salary and benefits.* A fast feedback loop that allows you to see the impact of your work.* The chance to influence a CRM product that is actively helping thousands of businesses streamline their sales and customer management.* A dynamic, fast-paced startup environment with ample opportunities for professional growth and advancement.About the jobLocation SuratJob Type Full TimeTotal Openings 3Total Experience (Years) 3-5 yearsJob posted on Monday, October 13, 2025