Associate - Operations

Convegenius Edu; Dadri; On-site; INR 420,000 - 620,000; Full time

Job summary

Convegenius Edu is seeking a detail-oriented professional to manage end-to-end field operations for digital learning labs across schools in India. The role coordinates with vendors, oversees logistics, and ensures timely lab setup with high-quality standards.

You will support on-ground execution, reporting, and process optimization while collaborating with internal teams and external vendors. Ideal candidates have a Bachelor’s degree with 1–2 years in field operations, and strong planning,

Qualifications

• Bachelor's degree or equivalent required.
• 1-2 years of field operations experience preferred, with some coordination responsibilities.

Responsibilities

• Manage end-to-end field operations for digital learning labs across schools.
• Coordinate with vendors to ensure timely delivery of hardware and lab setup.
• Oversee logistics and ensure timely lab deployment with high quality standards.
• Provide on-ground execution support, reporting, and process optimization.
• Collaborate with internal teams and vendors to ensure smooth project delivery.
• Prepare lab readiness reports, identify gaps, and propose action recommendations.
• Maintain follow-ups with vendors, logistics providers and school teams to close tasks.
• Ensure compliance with timelines and reporting requirements.

Education

Bachelor's degree or equivalent

Tools

MS Excel

PowerPoint

Word

Job description

Job Summary

A detail-oriented professional responsible for managing end-to-end field operations for digital learning projects across schools. Coordinates with vendors, oversees logistics, and ensures timely setup of digital labs with high-quality standards. Supports on-ground execution, reporting, and process optimization. Collaborates with internal teams and Vendors to drive smooth and efficient project delivery.

Key Responsibilities

• Managed end-to-end field operations for digital learning labs in government and private schools across India.
• Identified, and coordinated with vendors to ensure timely delivery of hardware, infrastructure, and accessories required for lab setup.
• Handle on-ground coordination with school authorities Internal teams, ensuring smooth installation, configuration, and readiness of digital labs.
• Conducted site assessments and ensured all lab components (electrical setup, furniture, networking, Printing) met required standards before deployment.
• Created detailed documentation, checklists, and operational SOPs for lab readiness and field processes.
• Prepared and shared lab readiness reports, highlighting installation status, gaps, and action recommendations.
• Coordination with external agencies for large-scale implementation across multiple districts and states.
• Provided on-ground support through ticketing system to resolve issues for related to hardware, connectivity, and operational challenges.
• Maintained consistent follow-ups with vendors, logistics providers, and school teams to ensure timely closure of tasks.
• Ensured compliance with project timelines, operational standards, and reporting requirements.
• Coordinating with vendors for printing, paper, and packaging, and ensuring state wise, district-wise, and block-wise alignment

Qualifications

• Bachelor s or equivalent degree from a recognized institution.
• 1-2 years of relevant field operations experience, preferably with some coordination or associate level responsibilities.

Must-have skills

• Familiarity with field operations and strong planning skills.
• Strong communication skills in both Hindi and English.
• Ability to connect and coordinate effectively with diverse Internal External team .
• Capable of working under tight deadlines in a fast-paced, multi-Project environment while meeting timelines independently.
• Flexible, proactive, and responsive to dynamic organizational needs.
• Prior experience in a start-up or fast-moving operational environment is preferred.
• Proficient in MS Excel, PowerPoint, and Word.