Associate Manager- Cargo Sales

Air India Limited; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Air India Limited is seeking a Regional Cargo Sales Manager to drive revenue growth across designated regions. The role involves managing the cargo sales portfolio, leading a sales team, and implementing strategic plans to improve market share while ensuring client satisfaction.

The ideal candidate will have a background in cargo or airline sales, strong negotiation and analytical skills, and the ability to collaborate with cross-functional teams including product, pricing, and operations.

Qualifications

• Bachelor's degree in Business, Economics, Sales, Marketing, Finance, or related field.
• 3-5 years in sales or key account role; cargo or airline industry preferred.
• 5+ years in sales leadership and client relationship development in aviation or logistics.

Responsibilities

• Execute regional cargo sales strategies that maximize revenue growth and align with Air India’s objectives.
• Manage all aspects of cargo sales within the designated regions, overseeing sales team activities, client management, and strategy implementation.
• Lead the execution of sales strategies across the designated regions, developing plans to increase top-line growth and enhance market competitiveness.
• Build and maintain strong relationships with regional clients, identifying new business opportunities and ensuring high levels of customer satisfaction.
• Monitor and analyze regional sales performance according to KPIs, making strategic adjustments to meet or exceed sales targets; provide regular reports to leadership.
• Work closely with Product Development, Pricing & Revenue Management, and Operations to ensure sales strategies are supported by offerings and capabilities.

Skills

Strategic Sales

Client Management

Negotiation

Team Collaboration

Communication

Market Analysis

Strategic Thinking

Analytical Thinking

Adaptability

Excel

PowerPoint

Education

Bachelor's degree

Job description

Key Accountabilities

• To execute regional cargo sales strategies that maximize revenue growth and ensure alignment with Air India’s broader commercial objectives
• To manage all aspects of cargo sales within the designated regions, overseeing sales team activities, client management, and strategy implementation

Regional Sales Management

• Lead the execution of sales strategies across the designated regions, developing plans to increase top-line growth and enhance market competitiveness.

Client Relationship Development

• Build and maintain strong relationships with key regional clients, identifying new business opportunities and ensuring high levels of customer satisfaction.

Performance and Strategy Oversight

• Monitor and analyze regional sales performance according to established KPIs, making strategic adjustments to meet or exceed sales targets. Provide regular reports and insights to the Lead Regional Cargo Sales.

Collaboration with Key Departments

• Work closely with the Product Development, Pricing and Revenue Management, and Operations teams to ensure that sales strategies are well-supported by product offerings and operational capabilities.

Skills Required

• Strategic Sales Acumen
• Client Management and Negotiation
• Team Collaboration and Communication Market and Competitive Analysis
• Strategic and Analytical Thinking
• Adaptability and Innovation
• Skills - Excel & PPT

Educational and Experience Requirements

• Bachelor’s degree in Business, Economics, Sales, Marketing, Finance, or a related field.
• 3-5 years of experience in a sales or key account management role, preferably within the cargo or airline industry
• 5+ years of experience in managing sales and developing client relationships in the aviation or logistics sectors.
• Comprehensive understanding of the regional market dynamics and extensive experience in cargo sales management.