Associate Field Operations Jharkhand

Filo EdTech INC.; Jharkhand; On-site; INR 300,000 - 420,000; Full time

Job summary

Filo EdTech INC. is seeking an Associate - Field Operations in Jharkhand. The role focuses on government partnerships, stakeholder engagement, and field execution across districts, ensuring onboarding and usage by students.

You will travel within Jharkhand for project delivery, coordinate with teams and officials, monitor progress and report outcomes to leadership, while maintaining clear project documentation and timelines.

Qualifications

• Graduation or Post Graduation in any discipline.
• Excellent command of written, spoken Hindi and English.
• Willingness to travel extensively within Jharkhand for project work.

Responsibilities

• Build and maintain relationships with government officials and other stakeholders.
• Manage end-to-end delivery of government partnership programs.
• Travel across Jharkhand districts to facilitate project implementation.
• Coordinate identification, onboarding and usage of students for projects.
• Track progress, address challenges and coordinate with teams and partners.
• Prepare regular progress reports and share outcomes with leadership and officials.
• Maintain documentation of activities, discussions and communications.
• Coordinate with internal teams and government stakeholders to meet project timelines.

Skills

Government relations

Project management

Relationship management

Communication skills

Field readiness

MS Office skills

Education

Graduation or Post Graduation in any discipline

Tools

MS Office

Job description

Associate - Field Operations - Jharkhand

Job Location: Jharkhand
Experience: 0-1 Years
Job Type: Full-time

About Filo

Imagine a world where every student had a personal teacher available to them in seconds, whenever they needed, 24x7

Filo is the world's only online instant live tutoring platform built to bring the power of one-to-one high-frequency learning to students from all backgrounds. With Filo, a student is never stuck while studying and can connect to a teacher for a live one-to-one video session within 60 seconds at a click of a button, 24x7. More than 5 million students across 25 countries have leveraged Filo in their day to day learning. Having won 5 National Awards from the government of India, Filo is one of the most leading education products in the public education sector.

Filo takes care of any gaps in a student's understanding throughout the year, making their daily learning process extremely effective. Which is reflected in their academic performance in a short period of time. Since students are the ones setting up the agenda for these instant-classes, it works as per every student's pace and understanding. Teachers are instantly matched by Filo's patented algorithms from 60,000 Filo experts based on the student's profile and needs.

With Filo, students can:

• Connect to a live teacher over a one-to-one video call, in under 60 seconds, 24x7 - yes even at 4 a.m. on Sunday
• Unblock their learning whenever they are stuck while self-studying at home
• Completely remove the problem of ’shyness’ among students
• Inculcate a habit of asking questions in a personal one-to-one setup
• Improve performance by learning what they need at their pace
• Build confidence among students for peer conversations

Job Summary

We are looking for a proactive and result-oriented Field Operations Associates who will work closely with internal teams, government officials and other stakeholders to ensure the successful implementation and delivery of Filo's government partnership programs.

The role will involve managing project execution, building strong government relationships, coordinating with stakeholders, facilitating student onboarding and usage, conducting field visits across districts, and ensuring timely reporting and project outcomes.

What you’ll do

• Government & Stakeholder Management: Build and maintain strong relationships with key government officials and other relevant stakeholders within the ecosystem.
• Project Implementation: Manage the implementation and end-to-end delivery of large-scale government partnership programs.
• Field Visits: Travel across different districts of Jharkhand, including rural locations, to facilitate project implementation and ensure smooth project delivery.
• Student Identification & Onboarding: Coordinate the identification, onboarding and successful usage of students associated with the assigned project.
• Project Monitoring: Track project progress, identify challenges and coordinate with internal and external stakeholders to ensure timely resolution.
• Reporting: Prepare and share regular project updates, progress reports and outcomes with the leadership team and relevant government officials.
• Documentation: Maintain detailed documentation of project activities, success stories, key efforts, challenges, discussions and relevant internal and external communications.
• Stakeholder Coordination: Work closely with internal teams and government stakeholders to ensure effective execution of project requirements and timelines.

What we’re looking for

• Education: Graduation or Post Graduation in any discipline.
• Location: Candidates must be residents of Jharkhand or a nearby location and should ideally belong to the same district or a nearby district.
• Government Relations: Prior experience in building and managing relationships with government officials and stakeholders is required.
• Project/Client Management: Minimum 1 year of experience in project management, client management or a related role.
• Relationship Management: Strong interpersonal and relationship-building skills, with the ability to build, maintain and engage professional networks.
• Communication Skills: Excellent command of written, spoken and reading Hindi and English.
• Field Readiness: Willingness to travel extensively across Jharkhand, including rural and field locations, as required for project implementation.
• MS Office Skills: Comfortable working with Microsoft Word and Microsoft Excel for documentation, reporting and project tracking.
• Government Project Experience: Prior experience working on government projects or government partnerships will be an added advantage.
• Stakeholder Management: Ability to coordinate effectively with government officials, internal teams and other stakeholders while managing multiple project activities.