Associate Director - Medical Coding Sales Enablement

NTT DATA Global Delivery Services Ltd; Coimbatore District; Presencial; INR 6.000.000 - 12.000.000; Jornada completa

Descripción de la vacante

NTT DATA Global Delivery Services Ltd in India is seeking an Executive-level BPO Associate Director to lead sales enablement and client engagement for US healthcare coding services. You will work with sales teams to craft proposals, RFP responses, and presentations, while ensuring compliance with HIPAA and payer guidelines.

Ideal candidates will have 10+ years in US healthcare coding, a strong leadership track record, and the ability to analyze market trends to drive growth in a fast-paced

Formación

• Bachelor’s degree in Healthcare Administration, Life Sciences, or related field (Master’s preferred).
• 10+ years of experience in US healthcare domain with strong exposure to medical coding services.
• Proven track record in sales support, pre-sales, or business development within healthcare outsourcing.
• In‑depth knowledge of ICD-10, CPT, HCPCS coding standards and compliance frameworks.
• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical and problem‑solving abilities.

Responsabilidades

• Partner with the sales team to develop proposals, RFP responses, and presentations for medical coding services.
• Provide SME on US healthcare coding standards, compliance, and industry best practices.
• Assist in pricing strategies, cost estimation, and solution design for prospective clients.
• Participate in client calls and meetings to articulate service offerings and address technical queries.
• Build relationships with stakeholders to tailor solutions.
• Analyze industry trends and identify growth opportunities in medical coding.
• Mentor and guide the sales support team and align capabilities with client expectations.
• Ensure proposals comply with HIPAA, CMS and payer guidelines.

Conocimientos

Sales enablement

Client engagement

Leadership

Healthcare domain knowledge

Communication

Educación

Bachelor’s degree in Healthcare Administration

Master’s degree preferred

Herramientas

CRM tools

Proposal management systems

Descripción del empleo

BPO Associate Director

Key Responsibilities: Sales Enablement & Support

• Partner with the sales team to develop compelling proposals, RFP responses, and presentations for medical coding services.
• Provide subject matter expertise on US healthcare coding standards, compliance, and industry best practices.
• Assist in pricing strategies, cost estimation, and solution design for prospective clients.

Client Engagement

• Participate in client calls and meetings to articulate service offerings and address technical queries.
• Build strong relationships with key stakeholders to understand their needs and tailor solutions accordingly.

Market Intelligence

• Analyze industry trends, competitor offerings, and regulatory changes to support strategic decision-making.
• Identify new opportunities for growth within the medical coding domain.

Should possess Radiology domain expertise + Multispecialty experience ( IVR, Anesthesia, Surgery, EM, ED etc..)

Team Leadership

• Mentor and guide the sales support team to ensure timely and accurate deliverables.
• Collaborate with operations, quality, and compliance teams to align service capabilities with client expectations.

Compliance & Quality

• Ensure all proposals and solutions adhere to HIPAA, CMS, and other regulatory requirements.
• Maintain up-to-date knowledge of ICD-10, CPT, HCPCS, and payer guidelines.

Required Qualifications:

• Bachelor’s degree in Healthcare Administration, Life Sciences, or related field (Master’s preferred).
• 10+ years of experience in US healthcare domain with strong exposure to medical coding services.
• Proven track record in sales support, pre‑sales, or business development within healthcare outsourcing.
• In‑depth knowledge of ICD‑10, CPT, HCPCS coding standards and compliance frameworks.
• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical and problem‑solving abilities.

Preferred Skills:

• Experience working with US healthcare providers, payers, or RCM companies.
• Familiarity with sales CRM tools and proposal management systems.
• Ability to work in a fast‑paced, deadline‑driven environment.

Key Competencies:

Strategic ThinkingClient-Centric ApproachLeadership & Team ManagementTechnical Expertise in Medical CodingNegotiation & Influencing Skills Experience Level Executive Level