BPO Associate Director

NTT DATA Services; Coimbatore District; Ibrido; INR 1.800.000 - 3.600.000; Tempo pieno

Descrizione del lavoro

NTT DATA, Inc. in India is seeking a senior Sales Enablement and Medical Coding Solutions leader to partner with the sales team, develop compelling proposals, and guide pricing and design for US healthcare clients.

The role emphasizes client engagement, market intelligence, and building relationships with stakeholders while ensuring HIPAA, ICD-10, CPT, HCPCS compliance. Multispecialty radiology domain expertise is preferred.

Competenze

• Bachelor's degree in Healthcare Administration, Life Sciences, or related field.
• 10+ years of experience in US healthcare domain with exposure to medical coding services.
• Proven track record in sales support, pre-sales, or business development within healthcare outsourcing.
• In-depth knowledge of ICD-10, CPT, HCPCS coding standards and compliance frameworks.
• Excellent communication, presentation, and stakeholder management skills.

Mansioni

• Partner with the sales team to develop compelling proposals, RFP responses, and presentations for medical coding services.
• Assist in pricing strategies, cost estimation, and solution design for prospective clients.
• Participate in client calls and meetings to articulate service offerings and address technical queries.
• Build relationships with key stakeholders to tailor solutions to client needs.
• Analyze industry trends, competitor offerings, and regulatory changes to support strategic decisions.

Conoscenze

Communication

Stakeholder management

Presentation skills

Leadership

Analytical thinking

Problem solving

Medical coding knowledge

Sales enablement

Formazione

Bachelor's degree in Healthcare Administration/Life Sciences

Master's degree preferred

Strumenti

Sales CRM tools

Proposal management systems

Descrizione del lavoro

Key Responsibilities:

• Sales Enablement & Support Partner with the sales team to develop compelling proposals, RFP responses, and presentations for medical coding services. Provide subject matter expertise on US healthcare coding standards, compliance, and industry best practices. Assist in pricing strategies, cost estimation, and solution design for prospective clients.


• Client Engagement Participate in client calls and meetings to articulate service offerings and address technical queries. Build strong relationships with key stakeholders to understand their needs and tailor solutions accordingly.


• Market Intelligence Analyze industry trends, competitor offerings, and regulatory changes to support strategic decision-making. Identify new opportunities for growth within the medical coding domain. Should possess Radiology domain expertise + Multispecialty experience (IVR, Anesthesia, Surgery, EM, ED etc..)


• Team Leadership Mentor and guide the sales support team to ensure timely and accurate deliverables. Collaborate with operations, quality, and compliance teams to align service capabilities with client expectations.


• Compliance & Quality Ensure all proposals and solutions adhere to HIPAA, CMS, and other regulatory requirements. Maintain up-to-date knowledge of ICD-10, CPT, HCPCS, and payer guidelines.

Required Qualifications:

• Bachelor's degree in Healthcare Administration, Life Sciences, or related field (Master's preferred).


• 10+ years of experience in US healthcare domain with strong exposure to medical coding services.


• Proven track record in sales support, pre-sales, or business development within healthcare outsourcing.


• In-depth knowledge of ICD-10, CPT, HCPCS coding standards and compliance frameworks.


• Excellent communication, presentation, and stakeholder management skills.


• Strong analytical and problem-solving abilities.

Preferred Skills:

• Experience working with US healthcare providers, payers, or RCM companies.


• Familiarity with sales CRM tools and proposal management systems.


• Ability to work in a fast-paced, deadline-driven environment.

Key Competencies:

• Strategic Thinking


• Client-Centric Approach


• Leadership & Team Management


• Technical Expertise in Medical Coding


• Negotiation & Influencing Skills