Associate Dentist - (NON - Clinical)

Metier Dental Solutions And Healthcare Services Llp; Bengaluru; On-site; INR 240,000 - 430,000; Full time

Job summary

Metier Dental Solutions And Healthcare Services Llp in Bengaluru is seeking an Associate Clinical Relations & Management to blend clinical knowledge with healthcare management, CRM, and customer success. The role focuses on patient experiences, dentist relationships, and coordination across the Supplies division.

The position offers exposure to clinics, dental supplies, and outreach activities with field visits, medical camps, and professional events.

Qualifications

• BDS - mandatory.
• Fresher to 3 years with valid DCI registration preferred.
• MBA / PGDM - advantage.
• CRM / Relationship Management exposure - added advantage.
• Clinical / healthcare exposure - preferred, not mandatory.

Responsibilities

• 1. Manage patient recalls and follow-ups, provide coordination and support to ensure a smooth patient experience.
• 2. Follow up with clinical team to encourage continuation of treatments and improve acceptance.
• 3. Build and maintain professional relationships with dentists and support ongoing engagement with the Supplies division.
• 4. Coordinate product enquiries, quotations, follow-ups and demonstrations, aiding initial engagement with customers.
• 5. Support dentist customers with product queries and follow-ups for continued engagement.
• 6. Maintain accurate CRM records of patients and dentist customers including interactions and follow-ups.
• 7. Use clinical knowledge to support healthcare content for digital marketing.
• 8. Participate in medical camps and outreach activities.
• 9. Support webinars, clinical education programmes, dentist sessions, workshops and events.

Skills

Clear communication

Relationship-building

Coordination

Presentation skills

MS Office / Google Workspace

Detail-oriented

Customer interaction

Education

BDS

Tools

CRM software

Job description

A non-clinical career opportunity for BDS graduates combining Clinical Knowledge + Healthcare Management + Customer Success + Relationship Management + Business Operations + CRM & Marketing Support.

Please Note: This role is based at our Corporate Office and does not involve independent patient consultations or routine dental practice.

Employment Details:

Post / Designation - Associate Clinical Relations & Management

Role - Clinical Relations and Business Coordination

Work Location - Yelahanka, Attur Layout, Bengaluru.

Working Days & Timings - Monday to Saturday, 10:00 AM to 7:00 PM; Sunday weekly off.

Field / Travel - Medical camps, professional events and branch/field visits, as required.

Annual CTC - 2,40,000 to 4,30,000 annual, CTC, based on experience and suitability, plus applicable performance-linked incentives / bonus.

Joining - Immediate / early joiners preferred.

Qualification / Requirement - BDS - Mandatory.

Eligibility / Experience - Fresher to 3 years with Valid DCI Registration -Preferred.

Clinical / Healthcare Exposure - Preferred, not mandatory. MBA / PGDM - Advantage.

Patient / Customer Interaction - Preferred.

Relevant Certificate Course - Added Advantage. CRM / Relationship Management Exposure - Added advantage

Key Responsibilities & Role Purpose

1. Patient Relationship & Experience - Manage patient recalls and follow-ups, provide necessary coordination and support, and help ensure a smooth and positive patient experience.

2. Treatment Follow-up & Conversion - Follow up and coordinate with the clinical team to encourage continuation of pending treatments and improve treatment acceptance.

3. Dentist Relationship Management - Build and maintain professional relationships with dentists and support their ongoing engagement with the Supplies division

.4. Product & Commercial Coordination -Coordinate product enquiries, quotations, follow-ups and product demonstrations, while supporting new dentist customers during their initial engagement with Supplies Division.

5. Dentist Customer Support & Retention - Support dentist customers with product-related queries and follow-ups, helping ensure a smooth service experience and continued engagement with Metier Dental Supplies.

6. CRM & Records Management - Maintain accurate CRM records of patients and dentist customers, including interactions and follow-ups.

7. Clinical Content Support for Digital Marketing - Use clinical knowledge to support accurate and relevant healthcare content for digital marketing activities.

8. Medical Camps & Outreach Activities - Participate in and support the coordination of medical camps, health awareness programmes and other physical outreach activities

.9. Professional & Educational Engagement - Support and participate in webinars, clinical education programmes, dentist interaction sessions, workshops and professional healthcare events.

Preferred Skills & Competencies

• Clear communication and interpersonal skills.
• Good relationship-building and customer-handling ability.
• Good coordination, organization and follow-up skills.
• Comfortable with presentations and professional interactions.
• Working knowledge of MS Office; familiarity with Google Workspace / CRM is an advantage.
• Proactive, responsible, detail-oriented and willing to learn.

Why Join Us?

• Build a long-term career in healthcare management beyond conventional clinical practice.
• Gain cross-functional exposure across Clinics, Dental Supplies and Healthcare Marketing.
• Work closely with founders and leadership on real healthcare business initiatives.
• Develop practical exposure to customer success, relationship management and business operations.

If you are a BDS graduate looking to build a career in healthcare beyond conventional clinical practice, we would like to hear from you.

About Us: -Metier Dental Solutions and Healthcare Services is a growing healthcare organization operating across Multispeciality dental & polyclinics, dental supplies, healthcare outreach and allied healthcare initiatives.We are building an integrated healthcare ecosystem focused on quality care, ethical practices, professional relationships and sustainable growth.