Associate Dentist - Clinical Relations & Management

Metier Dental Solutions And Healthcare Services Llp; Bengaluru; On-site; INR 240,000 - 430,000; Full time

Job summary

Metier Dental Solutions and Healthcare Services is seeking a non-clinical Associate Clinical Relations & Management in Bengaluru. The role blends Clinical Knowledge with Healthcare Management, Customer Success, and CRM & Marketing Support.

Based at our corporate office, the position does not involve patient consultations; it focuses on patient relationship management, treatment follow-up, dentist engagement, CRM records, and outreach activities.

Qualifications

• BDS mandatory
• Experience: Fresher to 3 years
• DCI Registration preferred
• MBA/PGDM advantageous
• Patient interaction preferred
• CRM exposure advantageous
• Certifications beneficial

Responsibilities

• Manage patient recalls and follow-ups with coordination and support
• Coordinate treatment follow-ups with clinical team to drive treatment acceptance
• Build and maintain relationships with dentists and support engagement with Supplies division
• Coordinate product enquiries, quotations and demonstrations for new dentist customers
• Support dentist customers with product queries and follow-ups for a smooth service experience
• Maintain accurate CRM records of patients and dentist customers
• Support clinical content for digital marketing and educational webinars
• Coordinate medical camps and outreach activities
• Participate in webinars, clinical education programmes and events

Skills

Clear communication

Relationship building

Coordination skills

Presentations

MS Office

CRM exposure

Google Workspace

Proactive & detail-oriented

Customer handling

Education

BDS (Bachelor of Dental Surgery)

Tools

CRM

MS Office

Google Workspace

Job description

A non-clinical career opportunity for BDS graduates

A non-clinical career opportunity for BDS graduates combining Clinical Knowledge + Healthcare Management + Customer Success + Relationship Management + Business Operations + CRM & Marketing Support.

Please Note: This role is based at our Corporate Office and does not involve independent patient consultations or routine dental practice.

Position Details

Employment Details

Post / Designation - Associate Clinical Relations & Management

Role - Clinical Relations and Business Coordination

Work Location - Yelahanka, Attur Layout, Bengaluru

Working Days & Timings - Monday to Saturday, 10:00 AM to 7:00 PM; Sunday weekly off

Field / Travel - Medical camps, professional events and branch/field visits, as required

Annual CTC - 2,40,000 to 4,30,000 annual, CTC, based on experience and suitability, plus applicable performance-linked incentives / bonus

Joining - Immediate / early joiners preferred

Qualification / Requirement

Criteria Requirement - BDS - Mandatory

Eligibility

Experience - Fresher to 3 years

Valid DCI Registration -Preferred

Clinical / Healthcare Exposure -Preferred, not mandatory

MBA / PGDM -Advantage

Patient / Customer Interaction -Preferred

Relevant Certificate Course -Added Advantage

CRM / Relationship Management Exposure -Added advantage

Key Responsibilities & Role Purpose

1. Patient Relationship & Experience

Manage patient recalls and follow-ups, provide necessary coordination and support, and help ensure a smooth and positive patient experience.

2. Treatment Follow-up & Conversion

Follow up and coordinate with the clinical team to encourage continuation of pending treatments and improve treatment acceptance.

3. Dentist Relationship Management

Build and maintain professional relationships with dentists and support their ongoing engagement with the Supplies division.

4. Product & Commercial Coordination

Coordinate product enquiries, quotations, follow-ups and product demonstrations, while supporting new dentist customers during their initial engagement with Supplies Division.

5. Dentist Customer Support & Retention

Support dentist customers with product-related queries and follow-ups, helping ensure a smooth service experience and continued engagement with Metier Dental Supplies.

6. CRM & Records Management

Maintain accurate CRM records of patients and dentist customers, including interactions and follow-ups.

7. Clinical Content Support for Digital Marketing

Use clinical knowledge to support accurate and relevant healthcare content for digital marketing activities.

8. Medical Camps & Outreach Activities

Participate in and support the coordination of medical camps, health awareness programmes and other physical outreach activities.

9. Professional & Educational Engagement

Support and participate in webinars, clinical education programmes, dentist interaction sessions, workshops and professional healthcare events.

Preferred Skills & Competencies

• Clear communication and interpersonal skills.
• Good relationship-building and customer-handling ability.
• Good coordination, organization and follow-up skills.
• Comfortable with presentations and professional interactions.
• Working knowledge of MS Office; familiarity with Google Workspace / CRM is an advantage.
• Proactive, responsible, detail-oriented and willing to learn.

Why Join Us?

• Build a long-term career in healthcare management beyond conventional clinical practice.
• Gain cross-functional exposure across Clinics, Dental Supplies and Healthcare Marketing.
• Work closely with founders and leadership on real healthcare business initiatives.
• Develop practical exposure to customer success, relationship management and business operations.

If you are a BDS graduate looking to build a career in healthcare beyond conventional clinical practice, we would like to hear from you.

About Us: -

Metier Dental Solutions and Healthcare Services is a growing healthcare organization operating across Multispeciality dental & polyclinics, dental supplies, healthcare outreach and allied healthcare initiatives.

We are building an integrated healthcare ecosystem focused on quality care, ethical practices, professional relationships and sustainable growth.

Pay Scale: 20,000.00 - 35,500.00 per month