Associate, Client Servicing (Immediate Joiner)

ANTS Digital Pvt. Ltd.; Gurgaon; On-site; INR 180,000 - 240,000; Full time

Job summary

ANTS Digital Pvt. Ltd. in Gurgaon is seeking an Associate, Client Servicing (Immediate Joiner) to manage day-to-day client coordination for ScaleUp accounts and ensure timely delivery of scope requirements.

You will work with clients to gather requirements, approvals and feedback, and coordinate with internal content, design, social media and video teams to keep projects on track. Freshers with strong communication may be considered.

Qualifications

• Excellent written and verbal communication.
• Strong coordination and follow-up abilities.
• Basic understanding of social media and digital content.
• Ability to manage multiple tasks and meet deadlines.
• Comfortable collaborating with creative teams.

Responsibilities

• Coordinate with clients on requirements, approvals and feedback.
• Maintain monthly content calendars and delivery timelines.
• Coordinate with internal content, design, social media and video teams.
• Track deliverables and ensure timely completion.
• Manage routine client communication and follow-ups.
• Ensure work remains within the agreed scope.
• Assist with monthly reports and account updates.
• Escalate client issues or scope changes as needed.

Skills

Written communication

Coordination

Social media basics

Deadline management

Team collaboration

Job description

Associate, Client Servicing (Immediate Joiner)

To manage day-to-day client coordination for ScaleUp accounts and ensure timely delivery of agreed scope requirements.

Key Responsibilities

• Coordinate with clients on requirements, approvals and feedback
• Maintain monthly content calendars and delivery timelines
• Coordinate with internal content, design, social media and video teams
• Track deliverables and ensure timely completion
• Manage routine client communication and follow-ups
• Ensure work remains within the agreed scope
• Assist with monthly reports and account updates
• Escalate client issues, additional requirements or scope changes to the reporting manager

Required Skills

• Good written and verbal communication
• Strong coordination and follow-up skills
• Basic understanding of social media and digital content
• Ability to manage multiple tasks and deadlines
• Comfortable working with creative teams

Preferred

• 0–1 years of experience in client servicing, social media or digital marketing
• Freshers with strong communication and coordination skills may also be considered

Full time Gurgaon