Associate, Client Servicing

ANTS Digital Pvt. Ltd.; Gurugram District; Presencial; INR 250.000 - 350.000; Jornada completa

Descripción de la vacante

ANTS Digital Pvt. Ltd. in Gurugram, India, is seeking a client servicing professional to manage day-to-day client coordination for ScaleUp accounts and ensure timely delivery of agreed scope requirements.

The role involves coordinating with clients, internal content and design teams, maintaining content calendars, tracking deliverables, and assisting with monthly reports. Freshers with strong communication and coordination skills may also be considered.

Formación

• Excellent written and verbal communication.
• Strong coordination and follow-up skills.
• Basic understanding of social media and digital content.
• Ability to manage multiple tasks and deadlines.
• Good attention to detail.
• Comfortable working with creative teams.

Responsabilidades

• Coordinate with clients on requirements, approvals and feedback.
• Maintain monthly content calendars and delivery timelines.
• Coordinate with internal content, design, social media and video teams.
• Track deliverables and ensure timely completion.
• Manage routine client communication and follow-ups.
• Ensure work remains within the agreed scope.
• Assist with monthly reports and account updates.
• Escalate client issues, additional requirements or scope changes to the reporting manager.

Conocimientos

Written & verbal communication

Coordination & follow-up

Social media understanding

Task & deadline management

Attention to detail

Creative team collaboration

Descripción del empleo

Role Purpose

To manage day-to-day client coordination for ScaleUp accounts and ensure timely delivery of agreed scope requirements.

Key Responsibilities

• Coordinate with clients on requirements, approvals and feedback
• Maintain monthly content calendars and delivery timelines
• Coordinate with internal content, design, social media and video teams
• Track deliverables and ensure timely completion
• Manage routine client communication and follow-ups
• Ensure work remains within the agreed scope
• Assist with monthly reports and account updates
• Escalate client issues, additional requirements or scope changes to the reporting manager

Required Skills

• Good written and verbal communication
• Strong coordination and follow-up skills
• Basic understanding of social media and digital content
• Ability to manage multiple tasks and deadlines
• Good attention to detail
• Comfortable working with creative teams

Preferred

• 0-1 years of experience in client servicing, social media or digital marketing
• Immediate joiner preferred
• Freshers with strong communication and coordination skills may also be considered

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.