Associate Center Manager

cult fit; Kamrup Metropolitan; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Cultfit in Bangalore is seeking a Centre Manager to lead member experience, drive memberships, renewals, and ensure operational excellence at our fitness centre. The role requires ownership, customer centricity and a passion for a service-driven gym environment.

You will own sales targets, oversee class schedules, audits, inventory and ensure a welcoming community. Relocation to Bangalore is required; join a fast-paced environment with growth opportunities in a health-focused culture.

Responsibilities

• Sales & Business Growth: Own monthly targets for memberships, renewals, and upsells; drive walk-in/trial conversions; manage membership conversions with clean, timely documentation via the portal.

Job description

About the Role

The Centre Manager is the face of a Cultfit centre responsible for member experience, sales performance, and operational excellence. The role demands strong ownership, customer centricity, and passion for an energetic, service-driven fitness environment.

Key Responsibilities

1. Sales & Business Growth

• Own monthly targets for memberships, renewals, and upsells
• Drive walk-in/trial conversions through effective consultations
• Manage membership conversions with clean, timely documentation via the portal

2. Centre Operations

• Ensure smooth daily operations using prescribed checklist tools
• Oversee class schedules, trainer punctuality, and session readiness
• Conduct daily facility audits for cleanliness, safety, and brand standards
• Manage inventory (first-aid, water, etc.) and timely restocking
• Address operational gaps in attendance, bookings, equipment, or facility

3. Member Experience & Engagement

• Build rapport with members for a welcoming, community-driven environment
• Resolve escalations; ensure smooth before/during/after-class experience
• Capture member/trainer feedback for continuous improvement
• Represent Cultfit's service quality as the centre's primary face

Success Looks Like

• Meeting/exceeding sales & conversion targets
• Smooth, compliant, high-performing centre
• High member satisfaction, retention & NPS
• Strong ambience, audit scores & operational excellence

Please note: This position requires relocation to Bangalore. If you're open to moving for a great career opportunity with growth and stability, we'd love to connect.