Associate - Business Operations

Homechef India Ventures; Delhi; On-site; INR 450,000 - 700,000; Full time

Job summary

HOMECHEF INDIA VENTURES PRIVATE LIMITED is seeking an Associate - Business Operations to manage end-to-end supply chain, ensuring prompt order fulfillment and product availability across channels. The role collaborates with internal teams, logistics partners, and platform stakeholders in a fast-paced environment.

The ideal candidate has 1 year of relevant experience, strong Excel/Sheets skills, and a customer-first mindset. This is a work-from-office role based in Delhi, India.

Qualifications

• Minimum 1 year work experience.
• Graduate / Post Graduate (B.E, B.Tech, MBA).
• Good communication both written and spoken with internal teams, partners and customers.
• Strong MS Excel and Google Sheets skills.
• Persistence and attention to detail in data, processes and follow-ups.
• Customer-first mindset to get it right for the customer.

Responsibilities

• Daily processing of website orders and dispatching them on time with warehouse coordination.
• Ensure courier partners follow service levels and escalate deviations.
• Process POs from various platforms with prioritization based on stock, city and delivery timelines.
• Communicate dispatch plans with necessary documentation to the warehouse team to expedite shipments.
• Liaise with platform stakeholders and logistics partners to align PO delivery and appointment booking.
• Weekly and monthly reconciliation of delivery confirmations.
• Weekly review of sales and inventory reports to flag discrepancies and resolve.

Skills

Excel

Google Sheets

Communication

Data accuracy

Education

Graduate / Post Graduate (B.E, B.Tech, MBA)

Tools

Amazon Seller Central

Shiprocket

Blinkit

Swiggy Instamart

Zepto

Job description

HOMECHEF INDIA VENTURES PRIVATE LIMITED

Registered Office: D-2/2272, Vasant Kunj New Delhi 110070, India

Email: [e-mail]

Role: Associate - Business Operations

Function: Operations

Reporting to : VP - Business Operations

Work mode: Work from Office

Educational Qualification: Graduate / Post Graduate (B.E, B.Tech, MBA)

Experience: Minimum 1 year relevant experience

About CURRYIT (Website)

CURRYIT, a clean label Indian food brand that appeared on Shark Tank India season 5, was started with a vision to make Indian cooking real easy and real convenient for the world.

With CURRYiT, one can prepare the original recipes of India in just 15 minutes & 3 easy steps without any chopping hassles, kitchen mess, or time stress. All products are clean label and made with ghee, zero preservatives & zero artificial ingredients and comes with a shelf life of 1 year.

The founders (alumni of IIM), with over 20 years of experience across Technology, Banking, VC, and startup ecosystem, have deep expertise in marketing (Brand, Digital & Content), and are on a mission to build India's next favorite food brand.

CURRYIT is backed by RPSG Venture Capital, Freeflow Ventures and eminent angel investors. CURRYiT featured on Shark Tank India S5 and bagged Rs 1.5 Crore deal from the show.

Having sold over 2 million units and served 1 million happy customers, CURRYIT is in an exciting phase of growth scaling rapidly across quick commerce platforms like Blinkit, Swiggy Instamart, and Zepto, as well as Amazon, BigBasket, and own D2C website.

About the role:

We are looking for a hands-on Associate - Business Operations to join our Operations team. This role manages the end to end supply chain for the brand and is critical in our day-to-day business from ensuring prompt and proper order fulfillment to our product availability across all channels. If you enjoy a fast-paced environment where your work directly impacts the business, this role is for you.

Stock availability on quick commerce and marketplace platforms directly drives revenue. The role makes sure this availability never slips by coordinating with internal teams, logistics partners, and channel stakeholders every single day. This makes the role critical to CURRYiT's growth.

What You Will Do:

D2C Business:

• Daily processing of our website orders and dispatching them on time in coordination with the warehouse team.
• Ensure courier partners follow service level agreement and escalating whenever there are deviations.

Marketplace & Quick Commerce Platforms:

• Process purchase orders from various platforms with prioritization based on stock, city - SKU level urgency, and delivery timelines.
• Communicate dispatch plans with necessary documentation to the warehouse team to expedite shipments.
• Liaise with platform stakeholders and logistics partners to align PO delivery and appointment booking.
• Weekly and monthly reconciliation of delivery confirmations.
• Weekly review of sales and inventory reports to flag and solve for any discrepancies.

General Responsibilities:

• Manage customer complaints and grievances and make sure they are resolved promptly.
• Track and continuously improve key metrics like orders per day, logistics cost, return rates, and delivery performance.
• Work with vendors to procure packaging materials and consumables within timelines and at the best cost.
• Record all activity POs, shipments, deliveries, GRNs in our internal system accurately and in real time.
• Maintain and update MIS reports for tracking and decision-making.
• Always keep cost efficiency and monthly targets in mind across all tasks.

What We Are Looking For:

• Minimum 1 year work experience
• Educational Qualification: Graduate / Post Graduate (B.E, B.Tech, MBA)
• Good communication both written and spoken, for working with internal teams, partners, and customers.
• Strong MS Excel and Google Sheets skills you will work with data every day.
• Persistence and attention to detail accuracy in data, processes, and follow-ups is essential for the business.
• Customer-first mindset you genuinely care about getting it right for the customer.

What You Will Learn and Gain:

• Working with platforms like Amazon Seller Central, Shiprocket, Blinkit, Swiggy Instamart, and Zepto
• Inventory planning and management
• Vendor and stakeholder management
• Cost control in day-to-day operations
• The realities of building and scaling a D2C food brand in India