Operations Executive

That Sassy Thing; New Delhi; On-site; INR 300,000 - 500,000; Full time

Job summary

A modern sexual wellness brand is looking for an Operations Executive in New Delhi. The successful candidate will handle order processing, vendor management, and inventory tasks while ensuring quality standards are met. Responsibilities include managing B2B shipments and logistics support. A preference for candidates with 1-2 years in operations or supply chain is noted, along with a degree in a related field. Timings are Monday to Saturday, 10:30 AM - 7 PM.

Qualifications

• 1–2 years of experience in operations, supply chain, logistics, or order fulfillment.
• Basic understanding of inventory management and stock reconciliation.
• Experience coordinating with vendors or warehouse teams is a bonus.

Responsibilities

• Fulfill and pack all orders across D2C and third party marketplaces.
• Process and package all B2B shipments across Quick Commerce.
• Manage vendor relationships and purchase orders efficiently.
• Maintain daily and weekly inventory reports.
• Ensure quality standards in packaging materials and products.
• Build strong relationships with 3PL partners.

Skills

Order Processing

B2B shipments

Vendor Management

Inventory Management

Quality Control

Logistics Support

Process improvement

Education

Undergraduate degree with English as the primary medium

Tools

Order management systems

Excel

Google Sheets

Job description

We are a new age sexual wellness brand designing premium products for women.

Our products are available on our website (thatsassything.com), Amazon, Nykaa, Blinkit, Zepto, Swiggy Instamart.

Operations Executive

Key Responsibilities

• Order Processing: Fulfillment and packing of all orders across D2C (own website) and third party Marketplaces such as Amazon, Flipkart, etc., following established processes and ensuring orders are processed within specified timelines, meeting the set quality standards.
• B2B shipments: Ensure all shipments are processed and packaged in line with processes, across Quick Commerce channels such as Blinkit, Zepto, etc.
• Vendor Management: Efficiently handling B2B/qcomm purchase orders, collaborating with packaging suppliers, the internal team and delivery partners to ensure timely order fulfillment. Monitor the status and address any potential issues.
• Inventory Management: Maintain daily, weekly and monthly inventory reports by conducting regular stock checks, replenishment of stocks, identifying and reconciling any discrepancies.
• Quality Control: Monitor and enforce quality standards in incoming packaging materials and outgoing products.
• Logistics Support: Build strong relationships with 3PL partners across D2C & Quick Commerce. Communicate effectively about order status and delivery schedules and resolve any problems along the way. Track shipments effectively and communicate internally according to SOPs.
• Documentation and Compliance: Maintain accurate and up-to-date documentation in sync with the Finance team related to supply chain activities such as proof of deliveries and invoices for quick commerce POs, invoices from packaging vendors, etc.
• Process improvement: Analyze and identify opportunities for optimization of processes and improving efficiency of operations.
• Overseeing primary product packaging: Overseeing product packaging with the warehousing staff. Executing batch-wise stamping and final packaging.

Education and Experience

• Preferred: Undergraduate degree with English as the primary medium of instruction.
• 1–2 years of experience in operations, supply chain, logistics, or order fulfillment
• Prior exposure to D2C order processing and/or marketplaces like Amazon, Flipkart, etc.
• Basic understanding of inventory management and stock reconciliation
• Experience using order management systems preferred
• Basic knowledge of Excel/Word/Google Sheets
• Experience coordinating with vendors, warehouse teams, or 3PL partners is a bonus
• Exposure to Quick Commerce platforms (Blinkit, Zepto, etc.) is a plus.

Candidates willing to travel or living in close proximity should apply.

Timings: 10:30 AM - 7 PM. Mondays to Saturdays.