Assistant Telesales Manager

Policybazaar; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Policybazaar is seeking an experienced Assistant Manager - Sales to lead a B2C / Telesales team in Mumbai. You will drive daily, weekly, and monthly targets, coach agents, and optimize processes to maximize conversions.

Strong leadership, communication, and analytical skills are essential, with a proven track record in target-driven sales environments; immediate joiners preferred.

Qualifications

• Six years of B2C sales/tele sales/inside sales experience.
• Proven experience in leading teams at TL/AM level.
• Strong ability to drive targets and monitor productivity.
• Excellent communication, leadership and analytical capabilities.
• Experience in a target-driven sales environment.

Responsibilities

• Lead a B2C / Telesales team to meet daily, weekly and monthly targets.
• Drive sales performance, revenue, and conversions.
• Monitor team productivity and key sales KPIs.
• Provide regular coaching and performance feedback.

Skills

Sales leadership

Team handling

Communication

Analytical skills

Coaching

Job description

About the Role

We are looking for an experienced Assistant Manager - Sales to lead and manage a high-performing B2C / Telesales team. The role requires strong sales leadership, team handling, target achievement, and performance management experience.

Key Responsibilities

• Lead and manage a B2C / Telesales team to achieve daily, weekly, and monthly sales targets.
• Drive sales performance, revenue, and conversions.
• Monitor team productivity and key sales KPIs.
• Conduct regular coaching, feedback, and performance improvement sessions.
• Implement sales strategies to improve conversion and revenue.
• Handle team escalations and ensure smooth sales operations.
• Maintain MIS reports and track team performance.
• Ensure adherence to sales processes and quality standards.
• Motivate the team to consistently achieve business targets.
• Coordinate with cross-functional teams for operational improvements.

Mandatory Requirements

• Minimum 6 years of experience in B2C Sales / Telesales / Inside Sales.
• Sales experience is mandatory.
• Proven team handling experience at TL / AM level.
• Strong experience in managing sales targets and team productivity.
• Strong communication, leadership, and analytical skills.
• Experience in a target-driven sales environment.
• Candidates from BPO / Contact Center / Voice Sales backgrounds will be preferred.
• Immediate joiners or candidates with up to 15 days' notice will be prioritized.