Assistant Manager

Kriyalogic Technologies; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

Kriyalogic Technologies in Chennai is seeking an experienced Sales Team Leader to manage a team of sales executives and drive daily, monthly, and quarterly targets.

You will monitor performance, coach staff, ensure adherence to processes, and share regular performance reports with management while maintaining a positive, target-driven work environment.

The role requires excellent communication, negotiation skills, and the ability to work under pressure to meet strict revenue goals.

Qualifications

• Minimum 1–2 years of experience in BPO sales.
• Prior experience as Assistant Manager / Team Leader preferred.
• Strong team management and leadership skills.
• Excellent communication, interpersonal, and negotiation skills.
• Good knowledge of sales metrics and performance management.
• Ability to work under pressure and meet strict targets.
• Willingness to join immediately.

Responsibilities

• Manage and lead a team of sales executives to achieve daily, monthly, and quarterly targets.
• Drive sales performance and ensure achievement of revenue and productivity targets.
• Monitor team performance, identify gaps, and implement corrective action plans.
• Conduct regular performance reviews, coaching, and feedback sessions.
• Ensure adherence to sales processes, quality standards, and company policies.
• Track key performance metrics such as conversion, productivity, revenue, attendance, and attrition.
• Coordinate with Training, Quality, HR, and Operations teams for smooth process functioning.
• Handle escalations and resolve customer/team-related issues effectively.
• Prepare and share daily, weekly, and monthly performance reports with management.
• Motivate the team and maintain a positive, target-oriented work environment.

Skills

Team leadership

Sales management

Communication

Negotiation

Analytics

Performance coaching

Job description

Key Responsibilities

• Manage and lead a team of sales executives to achieve daily, monthly, and quarterly targets.
• Drive sales performance and ensure achievement of revenue and productivity targets.
• Monitor team performance, identify gaps, and implement corrective action plans.
• Conduct regular performance reviews, coaching, and feedback sessions.
• Ensure adherence to sales processes, quality standards, and company policies.
• Track key performance metrics such as conversion, productivity, revenue, attendance, and attrition.
• Coordinate with Training, Quality, HR, and Operations teams for smooth process functioning.
• Handle escalations and resolve customer/team-related issues effectively.
• Prepare and share daily, weekly, and monthly performance reports with management.
• Motivate the team and maintain a positive, target-oriented work environment.

CandidateRequirements

• Minimum 1-2 years of experience in BPO Sales.
• Prior experience as Assistant Manager / Team Leader in a sales process preferred.
• Strong team management and leadership skills.
• Excellent communication, interpersonal, and negotiation skills.
• Good knowledge of sales metrics and performance management.
• Ability to work under pressure and meet strict targets.
• Strong analytical and problem-solving abilities.
• Willingness to join immediately.