Key Agency Manager || Chennai-4

Niva Bupa Health Insurance; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

Niva Bupa Health Insurance is seeking a dedicated professional in Chennai to enable key business outcomes and build a quality agency through strategic recruitment and agent engagement. This role involves managing compliance, achieving business plans, and boosting agent productivity.

The ideal candidate will focus on fostering strong relationships with agents, ensuring they are motivated and productive while driving incentive schemes. If you are committed to achieving targets and results, we want you to join our team.

Responsibilities

• Enable achievement of key business outcomes.
• Build a quality agency by focusing on quality of hire and skilling.
• Ensure adherence to all statutory and compliance requirements.
• Achievement of business plans.
• Ability to manage all the parameters of their business.
• Recruitment.
• Activation.
• Premium collection.
• Case rate and case count.
• Persistency.
• Ensure that the agents are engaged, motivated and productive.
• Drive incentive schemes to ensure that agents' income exceeds benchmark.
• Manage channel conflicts in the team.
• Achieve product-wise targets & profitability.
• Team building.
• Regular field observation and demonstration with the agency force.

Job description

Key Roles & Responsibilities

Primary Role Description:

• Enable achievement of key business outcomes
• Build a quality agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements
• Achievement of business plans
• Ability to manage all the parameters of their business
• Recruitment
• Activation
• Premium collection
• Case rate and case count
• Persistency
• Ensure that the agents are engaged, motivated and productive by forging a strong relationship
• Ensure that agents are constantly inducted, activated and productive
• Drive the incentive schemes to ensure that agents' income exceeds benchmark
• Drive the R&R schemes floated by HO, ZO and branch
• Support the agents in liaison with the HO for addressing their requirements/ concerns
• Be fully compliant to all the norms laid down by the regulators and the company
• Manage channel conflicts in the team
• To achieve product-wise targets & profitability
• Understand the agents' business in depth and seek opportunities for business development and revenue generation
• Team building
• Goal setting of all agents in the team
• Regular and periodic review, monitoring and mentoring of all the relationships they are managing to ensure that they are on track to achieve their goals
• Regular field observation and demonstration with the agency force
• Regular agent visit