Assistant Restaurant Manager | KFC India | Goa

KFC India - Devyani International Limited; South Goa District, North Goa; On-site; INR 250,000 - 360,000; Full time

Job summary

KFC India - Devyani International Limited in Goa seeks a Restaurant Operations Manager to oversee day-to-day store operations, including opening/closing, shift handling, kitchen-front coordination, inventory and stock control, and vendor replenishment to drive smooth service.

The role emphasizes team leadership, on-the-job training, guest experience excellence, handling complaints, maintaining cleanliness, and boosting sales through upselling, promotions, and ensuring consistent quality.

Job description

• Restaurant Operations Management
  
• Managing day-to-day store operations (opening, closing, shift handling)
  
• Ensuring smooth kitchen and front-end coordination
  
• Inventory & Stock Control
  
• Daily stock checks, managing wastage, FIFO usage
  
• Coordinating with vendors for replenishment
  
• Team Management & Training
  
• Supervising team members during shifts
  
• Conducting on-the-job training, skill development
  
• Customer Service Excellence
  
• Handling guest complaints and ensuring customer satisfaction
  
• Monitoring service quality and store cleanliness
  
• Sales & Upselling
  
• Driving sales through suggestive selling
  
• Promoting combos and new product