Restaurant Manager - Goa - KFC India

Devyani International - KFC India; South Goa District, North Goa; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Devyani International - KFC India is seeking an experienced Operations Manager to oversee daily restaurant operations, ensure food quality, and uphold health and safety standards.

You will lead a team, recruit, train and develop staff, manage scheduling and performance reviews, and drive profitability through cost control and budgeting. The role also requires implementing local marketing initiatives to boost sales and brand presence, with flexibility for nights, weekends and holidays.

Qualifications

• High school diploma required; hospitality mgmt degree preferred.
• 3-8 years in fast-food or quick-service management.
• Strong leadership, communication, and organizational abilities.

Responsibilities

• Oversee daily operations, maintain food quality, ensure health and safety compliance.
• Deliver excellent customer service and resolve complaints professionally.
• Recruit, train, develop staff; manage scheduling and performance reviews.
• Control costs, manage budgets, and analyze financial performance to maximize profitability.
• Implement local marketing initiatives to drive sales and build brand presence.

Skills

Leadership

Communication

Organizational abilities

Education

High school diploma

Hospitality management degree (preferred)

Job description

Key Responsibilities:

Operations: Oversee daily operations, maintain food quality, and ensure compliance with health and safety regulations.

Customer Service: Deliver excellent customer experiences and resolve complaints professionally.

Team Management: Recruit, train, and develop staff; manage scheduling and performance reviews.

Financial Management: Control costs, manage budgets, and analyze financial performance to maximize profitability.

Marketing: Implement local marketing initiatives to drive sales and build brand presence.

Qualifications:

Education: High school diploma; degree in hospitality management preferred.

Experience: 3-8 years in fast-food or quick-service management.

Skills: Strong leadership, communication, and organizational abilities.

Availability: Flexible hours, including nights, weekends, and holidays.