Assistant Manager - Quality Management System

Mahindra And Mahindra Limited; Bengaluru; On-site; INR 750,000 - 1,250,000; Full time

Job summary

Mahindra And Mahindra Limited is seeking an Assistant Manager - QMS to maintain and improve the Quality Management System in line with ISO 9001, IATF 16949, and AS9100. The role covers audit coordination, document control, KPI tracking, and CAPA ownership across the organization.

Ideal candidates hold an engineering degree, certification as an Internal/Lead Auditor, and experience in root-cause analysis with Lean/Six Sigma. Strong communication and training skills are essential.

Qualifications

• QMS documentation management and control.
• Basic knowledge of IATF core tools and processes.
• Strong root cause analysis and problem solving.
• Experience in internal and external audits.
• Experience with CAPA and corrective actions.
• Proficient in MS Office and quality tools.
• Excellent communication and training skills.
• Lean and Six Sigma continuous improvement experience.
• Familiarity with document and record control.
• Leadership in audits and audit closure.

Responsibilities

• Maintain and improve QMS per ISO, IATF 16949, AS9100 or applicable standards.
• Develop, review, and control quality procedures and docs.
• Coordinate audits and ensure closure of audit findings.
• Monitor quality requirements across departments.
• Facilitate Quality Review Meetings and track actions.
• Conduct gap assessments and drive improvements.
• Support customer, supplier, and certification audits.
• Track Quality KPIs and prepare reports.
• Lead NCRs, CAPA, and preventive actions.
• Provide QMS training and awareness.
• Ensure document and record control processes.
• Lead root cause analysis using 5 Why, Fishbone, 8D.

Skills

QMS Documentation

IATF Core Tools

Root Cause Analysis

CAPA

Audit Management

Lean Six Sigma

MS Office

7 Quality Tools

Education

Bachelor's degree in Engineering

Certified Internal Auditor/Lead Auditor

Tools

Quality Management Software

8D Methodology

Job description

Assistant Manager - QMS Responsibilities & Key Deliverables

• 1. Maintain and improve the Quality Management System in accordance with ISO 9001, IATF 16949, AS9100, or other applicable standards.
• 2. Develop, review, and control quality procedures, work instructions, and documentation.
• 3. Coordinate internal and external audits and ensure timely closure of audit findings.
• 4. Monitor compliance with quality requirements across all departments.
• 5. Facilitate Quality Review Meetings and track action items as per MOM.
• 6. Conduct gap assessments and drive continuous improvement initiatives.
• 7. Support customer, supplier, and certification audits.
• 8. Track Quality KPIs and prepare quality performance reports.
• 10. Manage non-conformance reports (NCRs), corrective actions (CAPA), and preventive actions.
• 11. Provide QMS-related training and awareness programs to employees.
• 12. Ensure document and record control processes are effectively maintained.
• 13. Lead root cause analysis activities using tools such as 5 Why, Fishbone Diagram, and 8D methodologies.

Experience

3 to 6 years experience in in Quality Management Systems or MR role

Industry Preferred Qualifications

Bachelor's degree in Engineering, or a related field.

Certified Internal Auditor/Lead Auditor preferred.

General Requirements

• 1.QMS Documentation Management
• 2.Basic Knowledge in IATF Core Tools (PPAP,APQP,SPC,MSA & Control Plan)
• 3. Root Cause Analysis
• 4. Corrective & Preventive Action (CAPA)
• 5. Problem Solving & Analytical Skills
• 6. MS Office and Quality Management Tools
• 7. Effective Communication & Training Skills
• 8. Continuous Improvement Methodologies (Lean, Six Sigma)
• 9. Internal & External Audit Management
• 10. Strong Knowledge in 7 Quality tools

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive. We are proud to be an Equal Opportunity Employer.

All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.

We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants. Together, we rise by embracing differences and building a future that reflects the communities we serve.

Experience Level

Mid Level