Assistant Manager - Operations

Mahindra Logistics Ltd; Kheda; On-site; INR 600,000 - 850,000; Full time

Job summary

Mahindra Logistics Ltd. is seeking an Assistant Manager Operations to oversee end-to-end warehouse activities, focusing on productivity, accuracy, and service levels. The role drives manpower deployment, KPI management, and adherence to safety and SOPs across inbound to dispatch.

You will analyze data with Excel/MIS, support peak planning, and coordinate with stakeholders to ensure smooth operations and continuous improvement. This position is based in Gujarat, India.

Qualifications

• 36 years of relevant experience in warehouse, e-commerce, 3PL, retail, or distribution operations.
• Hands-on experience in WMS/ERP, inventory management, manpower handling, and KPI management.
• Strong analytical, problem-solving, and stakeholder management skills.
• Knowledge of warehouse safety and operational processes.
• Experience in high-volume e-commerce fulfillment, peak planning, productivity improvement, and process excellence.

Responsibilities

• Manage daily warehouse operations across inbound, put-away, inventory, picking, packing, and dispatch.
• Drive productivity, TAT, SLA, and operational KPIs through planning and monitoring.
• Lead and manage manpower deployment, shift planning, attendance, and team performance.
• Ensure inventory accuracy, WMS/ERP discipline, and process compliance.
• Analyze operational data and use Excel/MIS to identify gaps and drive productivity improvements.
• Handle peak planning, capacity management, and resource optimization for high-volume operations.
• Drive process excellence, cost optimization, and continuous improvement initiatives.
• Ensure adherence to warehouse safety, SOPs, audit, and compliance standards.
• Coordinate with internal and external stakeholders to resolve operational issues and ensure smooth service delivery.

Skills

Analytical skills

Problem-solving

Stakeholder management

Team leadership

Warehouse safety

Education

Graduate degree

Tools

Excel

WMS/ERP

Job description

Assistant Manager Operations

Role Overview

Manage end-to-end warehouse operations with a focus on productivity, inventory accuracy, manpower utilization, process adherence, and service levels.

Key Responsibilities

• Manage daily warehouse operations across inbound, put-away, inventory, picking, packing, and dispatch.
• Drive productivity, TAT, SLA, and operational KPIs through effective planning and monitoring.
• Lead and manage manpower deployment, shift planning, attendance, and team performance.
• Ensure inventory accuracy, WMS/ERP discipline, and process compliance.
• Analyze operational data and use Excel/MIS to identify gaps and drive productivity improvements.
• Handle peak planning, capacity management, and resource optimization for high-volume operations.
• Drive process excellence, cost optimization, and continuous improvement initiatives.
• Ensure adherence to warehouse safety, SOPs, audit, and compliance standards.
• Coordinate with internal and external stakeholders to resolve operational issues and ensure smooth service delivery.

Key KPIs

• Productivity Capacity Utilization
• TAT / SLA Adherence
• Inventory Accuracy
• Manpower Productivity
• Process Audit Compliance
• Cost Operational Efficiency

Experience Skills

• Graduate with 36 years of relevant experience in warehouse, e-commerce, 3PL, retail, or distribution operations.
• Hands-on experience in WMS/ERP, inventory management, manpower handling, and KPI management.
• Strong Excel, analytical, problem-solving, and stakeholder management skills.
• Knowledge of warehouse safety and operational processes.
• Experience in high-volume e-commerce fulfillment, peak planning, productivity improvement, and process excellence will be preferred.